The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Such a easy and pleasant experience
I was surprised to find that dealing with Appliances Online was such a easy and pleasant experience. We are not the average family and when trying to purchase a larger dryer for the family home we could not pass up on the 6kg Haier Dryer that was under any price tag of a 3.5kg dryer in any appliance store we visited. Placing our order online was a breeze, the communication was open, and the free delivery was welcomed. The delivery was on time as arranged, and the delivery men were just so polite, friendly and ever so helpful, also not to mention neat and tidy in appearance. We have and we will continue to recommend this wonderful service to all we know. We will be back to purchase more appliances in the future. Thank you. Cathy, Mayfield East, NSW
Appliances Online get 10 out of 10
If a company is judged by the way it deals with problems, then Appliances Online get 10 out of 10. I had a problem with a damaged door from delivery and it was handled promptly, efficiently and professionally. I will absolutely be shopping with you again. Very, very impressed. Was also happy with the ability to make a late night phone call, get stock levels checked, and organise delivery in under 48 hours. Well done! Kirsten, Gwelup, WA
Price was excellent, the delivery was prompt
I purchased a frontloader washing machine on Wednesday at 10 pm and it was delivered Friday afternoon. The price was excellent, the delivery was prompt, my old machine was taken away and the new one installed! I was called twice on the day of delivery to be updated and the delivery arrived as promised on time. Excellent service!!!! I have already mentioned your company to several friends and will continue to tell others. I will definitely be purchasing from your company again. Hassle free service is what I wanted and what I got. Thanks again very much!!!!!! Thelma, Pascoe Vale
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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