The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent customer service
I have just bought my first appliance from Appliance Online and I must say how delighted I am with your prices, your excellent customer service and your reliable delivery service. Why can't all companies perform like this? Appliances Online Customer, Australia
Service was very good
Hello,
I wish to tell you that your service was very good, and the machine is humming away in the laundry as I email. Thank-you, and your delivery men.
Joan, Croydon, VIC
Hope these guys get given beers at the end of the day, they deserve it.
Thank you so much! We received our fridge this morning (7.30am) We got the phone call an hour beforehand, and the delivery guys were very helpful and friendly! Hope these guys get given beers at the end of the day, they deserve it.
Will recommend appliancesonline.com.au to anyone I know wanting to buy whitegoods etc in the future. Two thumbs up!!!! Shane ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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