The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The lowest delivered cost
The easiest way that I have found to shop at the lowest delivered cost, you have won me.
Neil, Salamander Bay, NSW
They were wonderful
I was very impressed with the order system and supply of stock by Appliances Online. My hesitation about an online service was eliminated when i used the support line for some queries and they were wonderful. My stock arrived safely with a phone pre arrival so that i was not waiting all day. Have since recommended to many people and would use again. Kathryn, Seddon, VIC
Delivery person is polite and courteous
Dear Sally: I received my new Westinghouse Fridge today. Thank you. I hope you had a great Christmas and NY Holiday and a great Australia Day tomorrow. All is well. The delivery person is polite and courteous and I am happy to receive my new Fridge from Appliances Online. I never would have thought to have bought this or my new Simpson Washing machine on-line with your company, but the caring professionals as yourself and others at Appliances Online made it easy to make the transition from shopping in-store to on-line. See you again in the future. Hans, East Doncaster, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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