The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thanks so much for doing all your website promised without a hitch
Thanks so much for doing all your website promised without a hitch. We were most impressed by the service you provide and would certainly consider purchasing other appliances from you. We hadn't expected the hour before delivery call and when your technician not only arrived as promised but also changed the loaded trolley at our door when he noticed the dog droppings collected on its tyre we were even more impressed. Thank you again Wendy,
Fast, efficient, friendly service from go to whoa
Fast, efficient, friendly service from go to whoa. Will be recommending Appliances Online to family & friends as the best way to shop. Best thing was I didn't have to leave home to purchase a new fridge. Most impressed with the free delivery, installation and removal of the old fridge and no packaging left behind for me to dispose of. Delivery men polite & friendly and did a great job of removing the old large fridge through confined spaces. Lynette, Kanwal, NSW
Your delivery boys were very well prepared
WOW, I used your company last week for the first time....to order my new fridge...and i just wanted to let you know that your service was outstanding, from the ordering to the delivery.I have a very steep driveway and normally don't like to get things delivered, but your delivery boys were very well prepared.They unloaded of the truck and on to a ute to be able to transport the fridge up the drive.Anyway thanks heaps for the great service.I have recommended you to all my friends and family. Cathy,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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