The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Prompt delivery, the best price
Hi, I just had to thank you for the prompt delivery, the best price and the most courteous delivery man ever. I will definitely be telling my friends how great Appliances Online are. Thanks again. Mavis, Stanhope Gardens, NSW
I was notified just as you said I would be
I would just like to thank you for the prompt and efficient service you proivided. I
was notified just as you said I would be which meant I could go to work
and return home at the set time rather than wait around. The driver, Les, was professional and efficient and had the new washing
machine hooked up and ready to go in a very short time - and he took
away the old machine as promised. I would highly recommend your service and will let all my friends know! Many thanks Narelle, Melbourne, VIC
Great price, delivery was free
First time purchaser - great price, delivery was free and service was exceptional. Was told courier would deliver between 3-5 and guess what ? on time, no delays. Customer service called to verify time of delivery. What more could you ask for? Will recommend and will purchase again.
Helen, Thomastown, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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