The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Extraordinary service and excellent communication
Good morning,
I would like to thank you very much for another outstanding transaction.
When I first ordered our new oven and cooktop for delivery on 9 April, you
told us that you couldn't deliver until 22 April as the products were not
in stock. After we explained that we really needed them on 9 April for a
new kitchen installation, your team bent over backwards to source the
appliances and meet our delivery date. We cannot thank you enough for this
extraordinary service and excellent communication. Your delivery team rang
yesterday morning around 7 to advise delivery would be between 8 and 9 and
they arrived at 8.30 - perfect! You really do deserve all the positive
feedback you receive. Many thanks again!
Niki Glover
Central Coast, NSW, Australia Niki Glover, UMINA BEACH
Cheaper than retail outlets
We have been using appliancesonline for about 6 years for various tyes of appliances. Each and every time we interface with your company it is easy, stress-free and has always been cheaper than retail outlets. Even when I had to make a phone call with a question the staff was helpful, knowledgeable and efficient. I have recommended appliancesonline to many friends. Thanks once again for the great service. Lisa, Rose Bay, NSW
The price was good compared with other places
I have just used your site for the 1st time & I was very impressed!! The price was good compared with other places.From the order online to the delivery of my Oven everything went very smoothly. I would definately use your Site again for other products in the future & I will tell my friends & Family about Appliances Online. Thank You. Narelle, Nudgee, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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