The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Courier service is also to be commended
This is the first time that I have bought
from your company and I would like to commend you on your service and
delivery. My wall oven and stove top arrived safely and earlier than
expected especially since delivery was to Tasmania. My experience was
hassle free and the courier service is also to be commended. Audrey, Lewisham, TAS
Gave me piece of mind and confidence
I would just like to thank Appliances Online for reacting very quickly
to problem with a new oven I received that was damaged in shipment. I
called them as soon as I unpacked the oven and noticed the damage and
within 3 minutes I was promised a new oven the next day which was
delivered. This certainly gave me piece of mind and confidence to order
these larger priced items online from their company. Thanks. Douglas, Bellbowrie, QLD
Great website and the great service
I just wanted to say thanks for a great website and the great service we have received in the delivery of a cooktop and wall oven. While the delivery was delayed by a day this was not a problem as I was informed promtly and so was able to make alternative arrangements, so no problem at all. The delivery guys were great, polite, careful and on time and of course another member of your team, I believe his name is Sam... hope I got that right!, was really helpful when I spoke to him on the phone, all in all, you guys are great, well done, my thanks sincerely, hope you all have and a wonderful Christmas and I shall look forward to shopping with you again. Glenn, Wantirna South, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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