The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Gave me piece of mind and confidence
I would just like to thank Appliances Online for reacting very quickly
to problem with a new oven I received that was damaged in shipment. I
called them as soon as I unpacked the oven and noticed the damage and
within 3 minutes I was promised a new oven the next day which was
delivered. This certainly gave me piece of mind and confidence to order
these larger priced items online from their company. Thanks. Douglas, Bellbowrie, QLD
Absolutely fabulous
Absolutely fabulous. I have been telling anyone who is prepared to listen to how my oven broke down and I had bought on line and had it installed just 2 days later.
The delivery guys were great, they were there when they said they would be and had it completed in record time. They checked it was working and took away all of the rubbish including the old oven.
I cannot thank them enough and will definitely go through Appliances on line if any of my other appliances fail. Thankyou Hazel, Balmain, NSW
Awesome service
Seriously, what awesome service. The Last order may have been a bit of a cockup but you have more than made up for it. Well done. And Thank you very much. Extra mile …. Extra light year!!! Kent, Brisbane, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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