The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Amazing from start to finish
Good Morning,
My name is Carmel Lowry, I have just received my delivery of my washing machine.
I just wanted to thank you for your great service, it was amazing from start to finish, less than 24 hours I am half way through my first wash. This is the second time I have used your company and will not hesitate to spread the word around. Your company could teach other companies the true meaning of the quote"great service". From the gentleman on the phone to the two young lads that delivered and installed the machine.
If the machine gives me the same service that I have seen so far, I will be one happy lady.
Will be using you again for sure, have a great day!!!!! Carmel Lowry , Burns Beach Perth
Exceptional!!
It's the first time I have used Appliances Online. The service provided online, over the phone and the delivery of my fridge including the exchange of my fridge from left to right hinged was exceptional!! Without any doubt I will be using Online to purchase all my appliances. Thank you! Lorna, Victoria Park, WA
You can not go wrong with Appliances Online
It was my first time buying a brand new fridge and it has to be one of the easiest things I have ever done. I purchased the 394L Samsung SR394NW on a Thursday and chose to have it delivered the next day and to my surprised it was actually delivered to my front door on Friday! I live on the 2nd floor without an elevator so the friendly delivery men brought it up 3 flights of stairs, removed the cardboard box from the fridge and placed it in my kitchen exactly where I wanted it! I will definitely purchase white goods again from applianceonline and not to mention their prices are competitive with the same type of warranty that retail offers. You can not go wrong with applianceonline! Appliances Online Customer, South Yarra, Victoria
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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