The Appliances Online Net Promoter Score (NPS) is based on feedback from 62,855 people, collected between May 2018 to May 2019. Learn more about the Net Promoter Score (NPS).
Took away the old fridge were very polite and helpful
Hi I just wanted to send you a quick email to say how impressed my mother, Barbara Gray, was with the service she received when her new fridge was delivered this morning. She said the men who delivered it and also took away the old fridge were very polite and helpful. This is the second appliance I have purchased through your company in the past couple of years and I have been very impressed with the service and the competitive prices of your products. Many times I have recommended your website to friends. Thanks again. Ian,
Everything about this transaction was excellent
Good Morning.
Thank you. Everything about this transaction was excellent.
The cost of the appliance, the information I was given by phone, the email setting out the delivery date and possible times, the morning call, and the incredible and courteous service by Andrew and Gary with the delivery and removal.
Absolutely perfect!
In future, I will nerver buy an appliance any other way. Beverley, McMahons Point, NSW
We would recommend you to others
We have just got back from Holidays on the weekend so I went into the shop yesterday.They delivered it last night and we have plugged it in. It is dent free and appears to be in running order! The milk is cold ha-ha. My partner and I are most impressed with Appliances Online and your after sales service especially for your handling of matters and the lengths you have gone through. Even after your creative thinking you have still made enquiries even though the matter was outside of your hands. Of course we would recommend you to others and although you are unable to service the area in which we live if you did Appliances Online would be our first choice for point of purchase. We cant speak highly enough of your handling of the matter. So a big fat thank you to yourself and others concerned for not leaving us high and dry its so refreshing to see a business actually take the time to do something in the best interests of the customer even though there was certainly no easy solution! Your efforts have been truly appreciated. Krishna, Newman, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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