The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
One of the best retail experiences I have ever had
I don't normally offer feedback especially via Facebook, but I felt compelled to offer some advice for anyone that is looking for an appliance...I recently purchased a wine fridge from Appliances Online due to the item offered, the unbeatable price, the free delivery & peace of mind with the extended warranty. I can honestly say that this has been one of the best retail experiences I have ever had in terms of communication, value for money, timely transaction & dealings with staff. Thank you!!! John, Maylands, WA
Fantastic service. Punctual, helpful and a good communicator
A good, basic no-nonsense wine fridge. Temperature stays constant and low noise operation. Must make mention of delivery man, Ilan. Fantastic service. Punctual, helpful and a good communicator. After unfortunate mix up with delivery times, he did his utmost to make sure I got my wine frig before the weekend. Much appreciated. Two thumbs up! Appliances Online customer,
Can't believe you can be that good!
Hi AppliancesOnLine
Congratulations on fantastic service.
I ordered the item below at 2.30pm on Wednesday, at 8.00am Thursday it was on my doorstep. Can't believe you can be that good!
The reason we bought the oven was that ours broke down and a new electronic timer from Smegg was quoted at $450.00. As it was about 12 years old my wife thought it was time to update.
So she searched the Internet to find out what was available and came upon your excellent web site. Decided on the model she wanted, told me that she could get a better price at 'The Good Guys' as she has been a constant shopper there. Not only could they not match your price but they couldn't even get close to it! And also wanted a $40.00 delivery fee.
Don't know how you do it, but I do know we will be repeat customers of yours in the future.
Congratulations again. Michael and Wendy,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .