The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thank you to everyone I dealt with when buying a fridge
Just wanted to say thank you to everyone I dealt with when buying a fridge.
Your service was wonderful, your staff always friendly, polite & a pleasure to deal with.
The fridge was a surprise birthday present for my daughter & she was so surprised she tried arguing with the courier that it wasn't for her! Dont need to say how excited she was.
I work in retail & you always hear when a customer is unhappy but rarely hear back when they are happy so i just wanted to wish you all a merry xmas & thank you all again. Robyn,
Friendly and efficient
Fridge was ordered easily online and delivered quickly with no fuss whatsoever. Delivery and installing guys were friendly and efficient. Thanks. Fiona, Heidelberg, VIC
Great price and fantastic customer service
Just wanted to add my thanks too. I ordered and received a fridge/freezer yesterday and it arrived today! Great price and fantastic customer service. The delivery team were friendly and super efficient, particularly Tony (hope I've got the name right). I will have no hesitation in recommending your services. Thanks again. Carol, Williamstown, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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