The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
One of the best retail experiences I have ever had
I don't normally offer feedback especially via Facebook, but I felt compelled to offer some advice for anyone that is looking for an appliance...I recently purchased a wine fridge from Appliances Online due to the item offered, the unbeatable price, the free delivery & peace of mind with the extended warranty. I can honestly say that this has been one of the best retail experiences I have ever had in terms of communication, value for money, timely transaction & dealings with staff. Thank you!!! John, Maylands, WA
Fantastic service. Punctual, helpful and a good communicator
A good, basic no-nonsense wine fridge. Temperature stays constant and low noise operation. Must make mention of delivery man, Ilan. Fantastic service. Punctual, helpful and a good communicator. After unfortunate mix up with delivery times, he did his utmost to make sure I got my wine frig before the weekend. Much appreciated. Two thumbs up! Appliances Online customer,
Such a easy and pleasant experience
I was surprised to find that dealing with Appliances Online was such a easy and pleasant experience. We are not the average family and when trying to purchase a larger dryer for the family home we could not pass up on the 6kg Haier Dryer that was under any price tag of a 3.5kg dryer in any appliance store we visited. Placing our order online was a breeze, the communication was open, and the free delivery was welcomed. The delivery was on time as arranged, and the delivery men were just so polite, friendly and ever so helpful, also not to mention neat and tidy in appearance. We have and we will continue to recommend this wonderful service to all we know. We will be back to purchase more appliances in the future. Thank you. Cathy, Mayfield East, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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