The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You will be delighted with the outcome
Completely satisfied with the professionalism of both the online personnel and the delivery van staff. Arrived on the day promised a phone call 30 minutes before delivery to check we were home. Installation of washing machine and associated paperwork was fast and efficient. 10 out of 10 all this plus marvellous savings on product and free delivery. Don't look elsewhere call these people you will be delighted with the outcome. Jacquie, Australia
WOW I AM IMPRESSED.
I am replying to this email to express my extreme pleasure and delight with
the service provided by Appliances On Line - from the time order to
delivery was a period of only 21 hours - machine delivered, installed and
rubbish and old machine all taken away - WOW I AM IMPRESSED.
I am impressed with the efficiency and ease of this transaction and the
pleasant nature of the Delivery Team. My whole experience with your
company has been easy and stress and problem free.
Thank you - I shall ring your praises loud and clear to friends and family -
it is wonderful in a time where customer service seems to be unheard of - to
find and deal with such efficiency. You promised and you delivered - Well
done.
Thank you APPLIANCES ON LINE.
Linda J. Vaughan. , FLINDERS PARK SA
I am utterly impressed
Hi Joshua,
That is just fantastic. Honestly that is such a nice thing for you to do.
In October I will need a BBQ and a microwave of which I will be getting both from you.
On another note, I would just like to say how fantastic you are to deal with, who ever knew that purchasing something on line would have such an amazing personal customer service offering attached. I am utterly impressed and have been telling everyone about this sensational service.
Thank you again. I can't wait to get my new fridge.
Cheers Amanda, Collingwood, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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