A guide to washing machine warranties

When purchasing a new washing machine, one additional decision you'll need to make is whether or not to invest in an extended warranty, which may be called a customer care plan. As a leading Australian ecommerce retailer, Appliances Online understands the importance of providing our customers with valuable information to make informed decisions. Here, we look at washing machine warranties.

A warranty is essentially a promise from the manufacturer, guaranteeing the quality of their product for a specific period. If the product fails during this period, the manufacturer agrees to repair or replace it.

Washing machine warranties typically cover mechanical or electrical failures. However, they don't usually cover accidental damage or issues arising from improper use.

In Australia, most washing machines come with a two-year Manufacturer's Warranty as standard, though a few come with three, five or even 10-year warranties. At the time of purchase, you can usually choose to buy an extended warranty that kicks in after the included Manufacturer's Warranty ends. If your washing machine breaks down or experiences issues within the first few years of its life, check if it's still under the Manufacturer's or extended warranty before you look to get it fixed independently.

The primary benefit of a washing machine extended warranty is peace of mind. Knowing that you're covered if your machine breaks down can be a significant relief, especially considering the potential high cost of repairs or replacement.

Furthermore, warranties can also offer additional services, such as maintenance checks, which can prolong the life of your washing machine.

Cost of the warranty vs cost of repair/replacement: Compare the cost of the warranty with the potential cost of repairing or replacing your washing machine. If the warranty cost is significantly lower, it might be worth considering.
Reliability of the brand: Some brands are renowned for their durability and long lifespan. If you're investing in a higher quality brand and model, you might decide a warranty isn't necessary.
Usage: If your washing machine is used very frequently or used for heavy loads, a warranty could be a wise investment as the machine is more likely to wear out faster.
Financial security: If an unexpected washing machine breakdown would cause significant financial stress, a warranty could provide valuable peace of mind. In this respect, it's a little like insurance, in that you pay a set amount now to protect yourself against potential higher costs down the line.

In conclusion, the worth of a washing machine warranty largely depends on your individual circumstances. By considering the factors mentioned above, you can make an informed decision that best suits your needs.

At Appliances Online, we offer a range of washing machines from reputable brands, most with their own extended warranty options. Our team is always available to provide expert advice to help you make the best choice for your home.

Appliances Online's legendary FREE delivery reaches 95% of Australia's population, and if it’s in stock you’ll usually receive your new washing machine the day after ordering (Mon-Fri). We also offer paid Same Day Delivery in metro NSW, Qld and Vic on weekday orders placed by 12pm. We’ll even take your old washer away to be recycled, at no charge. For more pointers on choosing a new washer, read our Laundry Buying Guide, call us 24/7 on 1300 000 500, or message us via the chat icon at the bottom right of your screen.