Our Legendary Delivery Service

We offer free - yes, free! - next-day delivery to most Australian metropolitan areas, as well as selected regional centres.

To see whether free, next-day delivery is available in your area, type your postcode in the field at the top of our website.

When you make your purchase, you can choose a delivery day. In most areas, we deliver Monday to Friday, but in Sydney, Brisbane, and Melbourne metro areas, we also offer Saturday deliveries for an additional fee.

In metropolitan areas, we can do free, next business day delivery, provided you complete your order prior to your state's cut-off time below. If you order on a Saturday or Sunday, the earliest we can deliver is the following Tuesday.

Free next-day delivery cut-off times/days may be impacted in high-volume periods, such as sales.

Next-day delivery order cut-off times:

We're not able to deliver to PO (Post Office) Boxes or to transport/freight companies. We require your full street address, and require you to be available to take delivery.

If there are any delays or other problems at all with your order - whether it’s at our end or the manufacturer’s - we’ll get in touch with you as soon as possible.

If you need to change your delivery date or address, please contact our Customer Service Team on 1300 000 500 at least 48 hours before the scheduled delivery date.

Your order will be delivered from the nearest available warehouse. We always try to ensure that the stock levels shown on our product pages (after you've entered your postcode ) are accurate, but if there are any delays or other problems at all with your order, our team will get in touch with you as soon as possible, and pass on any information from the manufacturer as soon as it becomes available. 

If you want us to install one of the above appliances, you can add a professional installation service to your purchase at the checkout, for an additional fee. Learn more about our installation service.

We deliver to 95% of Australians, so we probably deliver to you! To check if we deliver to your postal address, type your postcode in the field at the top of our website.

Please note, we’re unable to deliver to PO (Post Office) Boxes.

We offer free next-day delivery to most Australian metropolitan areas, as well as selected regional centres.

To check if we can deliver the next day or what days we deliver to your area, type your postcode in the field at the top of our website, add an instock item to your cart and proceed to the calendar in the checkout. This will show you the available delivery days.

Appliance Online’s legendary next-day delivery is free Monday to Friday!!! We also offer Saturday delivery for an additional fee.

You can also choose our premium delivery where you can select your delivery window for a fee (if getting your order delivered to metropolitan Sydney, Melbourne, Brisbane, Adelaide or Perth.)

In metropolitan areas, we can do free, next business day delivery, provided the item is currently in stock and you complete your order prior to your state's cut-off time below. If you order on a Saturday or Sunday, the earliest we can deliver is the following Tuesday.

We usually deliver during business hours, but sometimes it’s as early as 6:30am or as late as 7pm. Our drivers will contact you in the morning of the delivery day to provide you with your specific delivery window, as well as courtesy notice call when they're heading your way.

Yes, we’ll keep you updated! Our drivers will contact you on the morning of your delivery providing you with a 2-hour delivery window. They will also call you when they are 30 minutes away and when they have arrived. If you are one of the first deliveries of the day, the drivers will contact you as they’re leaving the warehouse, giving you as much notice as possible.

We take deliveries for the next day up until midnight, so we can only provide the window on the morning of delivery. The time frames are generated by an app that factors in the location of each customer and creates the most efficient route for the driver.

Appliances Online offers a Premium Delivery service, allowing you to select a 2-hour delivery window to better fit your schedule. This service is only available if you’re in the Sydney, Melbourne, Brisbane, Adelaide or Perth metro area. You can purchase this premium window for $75 and select a 2-hour window between 6am and 6pm.

Yes! As long as the appliance can fit through the stairway, our team of professionals will deliver it for you!

The driver will contact you, advising they will have to move on, and we will attempt delivery on the next available day that suits you.

It is free to change your delivery date up to the business day prior to your original delivery date.

To adjust or edit your delivery details or date, simply fill out the online form here.

No, there is no additional fee for redelivery. Our legendary delivery service is free!

Yes, someone can accept your delivery if you are unable to, as long as you notify us before or even on the day of delivery. The person accepting your delivery will need to provide a valid photo ID, be over 16 years old, and will need to sign for the product. If possible, please also provide the mobile number of the person taking delivery, just to make sure everything runs smoothly for you and our drivers!

The drivers will text you on the mobile number you provided when placing your order.

In areas where we offer free delivery by our own trucks, we can also connect and install the following appliances free of charge:

Yes, installation that requires one of our certified plumbers, electricians, carpenters, or gas plumbers affects the date for delivery, as they get booked out. To check the next available day for delivery and installation, add the selected item to the cart with the installation box ticked and proceed to the checkout. The calendar in the cart will indicate the next available date.

In metropolitan areas and selected regional centres where we deliver with our own trucks, you can also request that we remove your old appliance for recycling - simply select the Removal option in the shopping cart during checkout when ordering. Note that the old appliances being removed must be similar to the new appliance being delivered, and it must be fully disconnected from any power, water or gas supplies (gas disconnections must be performed by a licensed plumber) prior to our arrival.

To add delivery instructions, you will need to contact one of our friendly representatives either via email, live chat, or calling our 24/7 number 1300 000 500.

We don’t offer collections from our warehouses but with free, next day delivery to 95% of Australians, we’ve got you covered!

If you have a dog at the delivery address, please be sure to let us know and secure your dog prior to delivery for the safety of your pet and our drivers.