Celebrating 2 MILLION Legendary Customers!
Appliances Online has now proudly delivered legendary service to 2 million customers Australia wide!
Not only have we now served 2 million customers, but this month we are also celebrating our 16th birthday. John Winning started Appliances Online in 2005 to offer Australians convenient shopping, streamlined and efficient service and an unforgettable experience.
Even though we’ve served 2 million Australians, we still understand that your experience is unique and that you are the most important aspect of our business. We believe it’s one customer, one experience at a time. It’s the reason why we tailor our experience around you. In-depth information, the right advice, and always-available support are all here to make sure you have an enjoyable shopping experience.
Thank you for being part of our legendary journey and we look forward to serving you in the future.
Legendary Service, with you at the centre
We love that you care about how you’re treated. Because for us, treating you with the respect that you deserve is a must. So whether you’re shopping with us for the first time or the fiftieth, you can always rely on us for the right products and advice for any new purchase.
We know that your time and money are valuable, and that you only want to spend both somewhere deserving – and that’s exactly why we’ll always give you so much extra with your new appliance.
85% of our customers rate us 9 or 10 out of 10
Feedback is everything to us. We want to know what you think and what your experience was like. We’re happy to share that 85% of our customers rate us 9 or 10 out of 10, and that our NPS score, which is an industry measurement tool that measures how likely you are to recommend us, is in the 80s while the industry average is 12.
Meaning, 85% of our customers actively recommend us to friends, family or co-workers.
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