After using Phillips epilators since 1999, and being very satisfied with them, I bought my third one in 2017. It was extremely disappointing - it hardly pulled any hair out. Trusting Philips, I bough this new, fourth epilator in the beginning of 2019. I havd hardly used it as it is as bad as the previous one : it does not pull hair out; it rather cuts the hairs or misses them completely; shape of the disk area is not as ergonomic as in old epilators. Now I have two useless appliance at home... Finally, I just bought an IPL and if that one fails as well, I will lose my trust in Phillips and will never be a customer again.

good product for skin, very sharp finishing, hair removed very easily, overall good results found.

[Employee of philipsglobal] I would highly recommend this product, especially to people who have been a bit nervous about using epilators. Nervous at first, I was surprised at how easy it was to use and it didn't hurt. It caught the fine hairs which was great and something I wasn't expecting!