The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thank you for the best service and experience
HI, I just wanted to thank you for the best service and experience I have ever had purchasing an appliance. I bought an LG Fridge on Friday Morning and it was delivered and installed to my new home at 8am the following Monday. The delivery men were very courteous and happy and did quite a difficult install with a smile. I am very impressed with the whole transaction etc and have already recommended appliances online to all of my family and will be extending that to everyone I associate with. Thanks for a fantastic service. Julie,
Delivered and installed with no problems
Have just bought a fridge for my daughter through Appliances Online. The service was excellent, telephone and email enquiries were answered promptly and fridge was delivered and installed with no problems. Would be happy to shop online with this company again!! Louise, Freshwater, NSW
I would highly recommend your service
I would like to thank your staff for their wonderful service. I rang your office on Friday and spoke to a very helpful man then today the delivery drivers were also wonderful. It is with staff like yours that makes my experience so fantastic. I would highly recommend your service to anyone needing a product. Lyndall, Woy Woy, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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