The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Extremely pleased with Appliances Online's service
We were extremely pleased with Appliances Online's service. We ordered our new fridge and it arrived the next day, on Christmas eve! We were very impressed with the prices and efficency of delivery. The fridge arrived right on time (midday) as advised and was safely installed in our home. We will definetly reccomend applicances online to our friends and use them again. Sonja, Hornsby, NSW
Customer service is outstanding
Many thanks. I have to say your customer service is outstanding. I do feel a little bad about those guys loading trucks at 4.30! Caroline, Mosman
Informed each step of the way
Hi Guys,Just had my delivery arrive today and would just
like to say Im very happy with the service from Appliances
online.Everything was easy to order on the web, I was informed each step of
the way via email and buy the delivery drivers.They were friendly, helpful
and arrived in the stated time slot. Well done guys, i'll be recommending
you to all my friendsExcellent serviceCheers Mark, Greenslopes, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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