The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
excellent service, fast delivery
Hi, i just wish more companies in Australia had the same, excellent service, fast delivery and courteous delivery people. I was so surprise at how quickly you accepted my order and delivery and removed my old fridge. Many thanks, I will certainly recommend your company and will hopefully use you again and again for future appliances. Well done! Chris
Chris , East Freemantle
Great price
I recently bought a washing machine for my mother from your site. I placed an order on Friday 28/5/10 and the machine was delivered to my mother's home on Monday morning 31/5/10 as promised so that she could continue preparing for a much anticipated overseas trip later that week. Not only could I not believe the great price, but I was also impressed by the curteous and professional manner of your telephone staff and delivery personnel. The new machine was installed and the old one taken away at no extra cost to boot! I don't think I'll be shopping for whitegoods any other way from now on. Thanks Appliances Online.
Nilgun, Maribyrnong, VIC
I've told 6 people about you so far!
I just wanted to thank your for the great service. When my washing machine broke down on Monday I called my Dad to tell him about a special I saw at D******. He made me promise I would check out appliances online first. He and mum have bought their last 4 appliances from you and have also got all their friends on the bandwagon. He went on about the great service and was amazed that the delivery guys unwrapped the appliances outside and took the packaging away. Having recently redecorated my unit and being completely fed up several trips up and down the stairs and down the street to the recycling bin, this part was particularly music to my ears! While the same item from D****** was on special at $50 cheaper (incl delivery and removal), they couldnt get it to me for 2 weeks. I came home and called appliances online and ordered my machine. Got it the next day and all the courtesy calls happened as promised. Adam Ali were quick and so polite. I've told 6 people about you so far! Thanks Katy, Griffith, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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