The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fantastic site, fantastic Staff
Fantastic site, fantastic Staff they where really helpful when i was stuck making a decision. Appliances Online customer ,
Delivery people were friendly and professional
I would like to let you know that I am extremely impressed with your service. The hardest part of this transaction was deciding which washing machine to get, once that was decided the rest was stress free, there were no "hiccups" along the way and your delivery people were friendly and professional and it was great to get a phone call in the morning to tell us that they would be at our home between 11 and 1, they actually arrived just after 11.30. I have left my details below so that you can see our transaction and then hopefully pass on to all concerned how happy we are with appliancesonline. Both myself and my husband have no hesitation in recommending you in the future to friends and family.
Best wishes and keep up the great service. Debra, Boronia, VIC
Prices were the cheapest, delivery free
I'm quick to complain when something is wrong, so when I receive first-class service, I think it's only fair to compliment. Your service was faultless. Your prices were the cheapest, delivery free, fitting free, you allowed me to choose the day of delivery, you advised exactly how I would be contacted re delivery. The driver contacted me exactly as you said he would, delivered on time, fitted the appliance, made sure I was satisfied, and left. Keep this standard of service up and I won't be shopping anywhere else for my appliances in future. Why would I? Thanks Karen, North Freemantle, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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