The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Ordering was easy
Just a quick note to say how fantastic the service was in the ordering of our new washing machine. The ordering was easy, the delivery people came exactly when they said they would and they were polite and friendly - and installed my washing machine so all I had to do is turn it on. We will be using your company again and recommending it to everyone. Jason, Bundoora, VIC
You cant beat free delivery
Thank you very much for your wonderful modern online-outlet with old fashioned customer service. This has been the easiest white goods purchase I have ever made. Call received prior to delivery as requested, and arrived nice and early. The driver offered to discard all packaging if I wanted (which he then did happily), and removed my old machine. Love the traditional option of COD. What more could a customer want? I will definately purchase from you again as need arises, and will certainly refer your store on to others. You cant beat free delivery, free removal of old equipment, competitive pricing, ease of shopping from home (not dragging 2 kids to different stores), and delivery people whom are professional and courteous. Shopping with you online also gives the added benefit of comparing multiple outlets prices easily, plus doing product review searches before choosing a product. Allows a more informed decision making process. A.O. demonstrated time and time again your rea Chris, Caroline Springs, VIC
Drivers have been helpful, courteous & knowledgeable
I wanted to pass on our thanks to your company for the outstanding service we have received form our very first contact with you up to the delivery of our appliances yesterday. Every staff member up to & including the delivery drivers have been helpful, courteous & knowledgeable about your business. I have no hesitation in recommending your company to others. Sandra, Nambour, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
How do the weight plates stay on does it come with clips Anonymous · 2020-04-08
Hi there,
This set includes collar locks.
I hope this information helps.
Thank you! Russell Crosdale, Appliances Online
Does this have a screw type lock to lock in the place to the handle ? Brinda · 2020-04-08
Hi there,
This set does indeed include collar locks.
I hope this information helps.
Thank you! Russell Crosdale, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .