The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The best online service I have experienced
I do a lot of online shopping across many different categories. This is the best online service I have experienced. Appliances Online not only matched a cheaper price, they advised they would call the next day after i ordered to confirm delivery time (which they did), then actually delivered within that 2 hour time window and picked up my old one for free. I have recommended AO to many others. Nicole, Hawthorn East, VIC
I am a very happy customer
I just wanted to thank you and the delivery man who delivered my
washer..when I came home, it was all set up and ready to use. I am
very happy with the site, and I have already recommended it to a few
people, and shall do so in the future...so thank you very much, I am a
very happy customer. Suzy :) Suzy, Gordon Park, Qld
Great shopping experience
What a great shopping experience. Excellent service. Best ever. Will be shopping here again. Kevin, South Kingsville, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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