The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service
Just like to let you know how impressed I was with the service. The guys rang just after seven with an ETA and within an hour the new fridge was installed and the packaging and the old fridge was gone. Excellent service. David, Carlton, VIC
Old fashioned SERVICE!!!!!
Hi folks, I have just had a bit of old fashioned SERVICE!!!!! Bought
a dryer from ApplianceOnLine and got service from start to finish. Not
only did their price beat everyone else, free delivery was next day and
they phoned to let me know a 2 hr. time slot and turned
up.............on time!!! It was all so easy. A change nowadays and thought I would share it
with you just in case you are in the market. Highly recommended. Val, Beaumaris, VIC
Delighted with the service
I was really pleased with the overall shopping experience with Appliances Online. It was smooth, fast, excellent customer service. I had change request after I placed my order, called customer service and it was all done. Delivery staff were on time, courteous and installation was perfect. I was delighted with the service. Definitely I will be shopping here again! Ximena, Queensland
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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