The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Such a great experience
Such a great experience. Easy to find product, order and pay online, and then nominate a desired delivery date. Kept up-to-date with expected delivery arrival time. Fast and simple - deliver new appliance and take old one away. No fuss - would, and do, recommend Appliances Online to anyone who will listen. Regards Michael, Nelson Bay, NSW
There was no trouble changing delivery date
Thank you so much for your great service & great prices. I purchased a fridge for my elderly mother; there was no trouble changing delivery date & the person she spoke to was very friendly. The driver was very polite & did everything to help mum. I have already recommended your company. Happy daughter. Janine,
Congratulate you on your two delivery/install staff
We had our new fridge installed on Tue
so thanks for helping to track down the new model. It's a hit in the house,
and the ice and water dispenser seems to making the kids who don't drink
enough water through the day, reverse that trend.
I also wanted to congratulate you on
your two delivery/install staff, Steve and Matt? (sorry Matt?).
These guys worked really well as a team
and looked out for each other during the transfer and install. Steve in
particular mentioned at least twice what a great company it was to work for and how well the staff were treated, and also explained
a little about the company history. They are a genuine credit to your business
and for an 'on-line' business really the only faces the customer will see,
so again, these guys should be considered true assets. These guys seem
to be the humble type, so I'm sure they will be embarrassed about
my praise,, but please ensure their manager sees this.
We need a dryer right now,, so I look
Dallas, Carringbah South, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
A.H. Beard Designer 2 Drawer Double Size Bed Base Charcoal FODET5BDBL
What is the height from the floor?
Do you deliver at Salamander Bay 2317?
Do you assemble the base footings? Carol · 2023-06-21
Good Morning,
We appreciate your inquiry about this product. The base itself has a measurement of 340mm, and when the leveling foot is added, it increases the overall height by 100mm.
Certainly, we offer free delivery to your area.
Our drivers will gladly assemble the base for you as part of the service.
Since these products are custom-made, our local supplier Domino, based in Sydney, ensures a quick turnaround time.
We hope this information is helpful to you. If you have any further questions or concerns, please don't hesitate to reach out to us at 1300-000-500. Colin Jones, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .