The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Bravo Appliances Online BRAVO!!!
Hi Appliances Online Team, this is the first time I have used your services and I am very, very impressed!!!! Not only you have offered a very good deal on the product I was after, the overall experience of dealing with you was just smiles on my face! You have done a fantastic job and you certainly know what it is delivering a magnificent customer service!!! Big time!!! The moment I have placed my order online yesterday, was followed up immediately via email (well, this is expected), but than I got an SMS in the evening providing my delivery details and then a follow up phone call on my mobile in the morning, advising when you will deliver and delivered you did! So my sincere congratulations on your excellent service and I will certainly buy from you again in the future! WELL DONE GUYS! Merry Christmas and happy New Year! Paul
Paul , Lane Cove
Fantastic online email advice
Thank you for the fantastic online email advice and assistance. David Beck has been extremely helpful. He is very knowledgeable about product range. He provided excellent and very pleasant service.
Will be highly recommending site to friends and will buy from this site again. Jane, Dulwich Hill, Sydney
And I save almost a $100 off their best price plus ...
Hi Guys, what an exceptional service you provide. Ordered a Bosch front loader on Friday night and could have had delivery the following Monday but work commitments did not allow for this, so
arranged a day off without hassles from my employer and it was delivered, installed and old machine removed 3 days later, delivery guy was excellent & courteous in every way. I did my homework &
shopped around, found out which machine was value for money and you had exactly what I had found in another store and I save almost a $100 off their best price plus I would have had to pay for
delivery and had to get rid of my old machine myself. Exceptional service by your company. I will definitely be recommending you to my friends and anyone else. Keep up the great service. Happy
customer. Thank you. Appliances Online customer,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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