The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great customer service!
When my Westinghouse Fridge arrived with a dent in the front. Dave the A-o-L contact was most helpful and as they were out of stock allowed us to use the damaged one until the new one arrives. Great customer service!! Ken,
Looking forward to do business with you guys in future
Thank you Appliance Online for the fantastic service.I
ordered a Fridge,Washing machine and few other stuff and
from the first point of contact until the delivery it was a
very pleasant experience.Very professional,helpful and
friendly staff from sales,customer service and delivery was
just amazing.
Looking forward to do business with you guys in future.
Wish you all the success in future.GREAT WORK!!!!! Asalangika Desilva, Werribee,VIC
I will be buying from you again next time
Thank you for the great customer service! I will be buying from you again next time I need an appliance & will be recommending you to others too! Courtney,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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