Bosch and Appliances Online – Proud Partners in Recycling!
Bosch is a proud supporter of Appliances Online’s Packaging Recycling Program. Working together, we stop around 85% of packaging waste including cardboard, soft plastics and expanded polystyrene from polluting our environment or ending up in landfill.
Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Best customer service we have ever received
I am emailing today to bring to your attention a very valuable staff member of yours.
After purchasing a Samsung fridge from Appliances Online we experienced repeated issues with the fridge. After being constantly passed between Samsung and Lumley, the extended warranty company, we were left with a substandard fridge with no-one willing to take responsibility. I contacted Sally who, on every occasion was courteous, helpful and patient. Sally took control of the situation and liaised with all parties and eventually exchanged the fridge for a Westinghouse.
Our experience with Sally has been so positive we intend to purchase all future products through Appliances Online and would happily recommend the company to others. Sally is a genuine asset to your company and has provided us with the best customer service we have ever received by far.
Congratulations on such a fantastic employee. Jayne, Cooks Hill, NSW
You can not go wrong with Appliances Online
It was my first time buying a brand new fridge and it has to be one of the easiest things I have ever done. I purchased the 394L Samsung SR394NW on a Thursday and chose to have it delivered the next day and to my surprised it was actually delivered to my front door on Friday! I live on the 2nd floor without an elevator so the friendly delivery men brought it up 3 flights of stairs, removed the cardboard box from the fridge and placed it in my kitchen exactly where I wanted it! I will definitely purchase white goods again from applianceonline and not to mention their prices are competitive with the same type of warranty that retail offers. You can not go wrong with applianceonline! Appliances Online Customer, South Yarra, Victoria
Providing knowledge, availability, price and delivery
Thank you Appliances Online. Three days prior to Christmas and I desperately needed a new washing machine. You were able to fulfil all my needs by providing knowledge, availability, price and delivery. What more could you ask for? AB,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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