The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Cheap price
My freezer broke on Thursday and i ordered a new one from
you guys Thursday afternoon. You delivered it and had it up
and running by Friday 7:45am! I could not believe the
prompt service, cheap price and friendly staff. I have told
my whole family if they want something go through you and i
will also tell everyone else i know. Wonderful thank you so
much! Liesl, Caves Beach, NSW
Good value for money
A great range of products, easy ordering, very polite and helpful staff, good value for money, quick delivery, good communication when arranging delivery time, and arrive when they say they will. Andrea, Bridgeman Downs, QLD
Understanding, informative, knowledgeable
Dear AndrewHaving had some issues with an LG Washer/Dryer we purchased under a year ago, I am writing to say I am reallyimpressed with your customer service.You were polite, understanding, informative, knowledgeable and quick to organise a replacement for a better quality product. You spoke with LG on our behalf and came up with a great solution. We are really happy with the Electrolux Washing Machine and Dryer which replaced the faulty product.Thanks to you we are able to run our household laundry normally again.With kind Regards Amberwren Amberwren, Leichhardt, Sydney
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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