The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I couldn't believe my eyes
When I found Appliances Online, I couldn't believe my eyes at all the great, competivite prices on offer. From the moment I placed the order, to delivery of the stock, I recieved the best customer service possible. The delievery personnel were exceptionally accommodating. I have now been recommending the website to all my family and friends. I will definitely be using them in the future. Rebecca, Brisbane, Queensland
Was easy, efficient and all delivered with friendly and outstanding service
Just a quick note to thank you for your wonderful service... Absolutely outstanding! Every dealing I had with you and your company was easy, efficient and all delivered with friendly and outstanding service. I can not commend you enough, or thank you enough for making this whole transaction such a pleasure. So thank you, and i would recommend you and your business to anyone. A most welcome surprise in an industry that is most often so unreliable. Well done John and thank you very much!! Lara,
In both its performance and the great savings
Just a quick note to say thanks for the great service - the machine was delivered installed and old machine plus packaging taken away by delivery guys with no trouble whatsoever. I am most happy with the machine in both its performance and the great savings I made dealing with you. I will be recommending your company to all my friends.
Thanks again
Katerina,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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