Dial C for coffee with new Nespresso machine
February 27th, 2012
What’s all the brewhaha about?
Nespresso has launched two networked coffee machines that can express themselves.
Not to be outdone in the evolving connected appliance world, Nespresso has released two tabletop coffee machines with the ability to communicate the machine’s health to it’s makers.
An embedded SIM card allows the machines to ‘talk’ with Nespresso Customer Relationship Centres and run remote diagnostic tests. Preventative maintenance visits can also be scheduled.
So far the Swiss-made machines, Aguila and Zenius, are aimed at prosumers and will only available in the business to business market such as hotels and restaurants. The two-way networked communication is being facilitated by Orange Business Services.
However, with smart appliances featuring more and more in the home it might not be too long before the regular Joe can enjoy a cup of app-prepared coffee.
“We found that Orange Business Services was the best suited operator that could cope with our global requirements and can support us in our future growth,” said Marco Zancolo, Head of B2B Channel, Nestlé Nespresso S.A.
“It was also very important for us to have a local team and presence here in Switzerland with machine to machine (M2M) expertise.”
So far this year, both LG and Samsung have hit headlines with their connected appliances such as smartphone App-operated fridges and ovens.
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