Electrocution risk sparks Godfreys recall, again

March 27th, 2012

Godfreys is recalling the Turbo Dust Interceptor after a customer raised safety concerns.

Certain Turbo Dust Interceptors – a vacuum cleaner attachment – have been found to contain unstable internal pins.

If the pins become exposed, they pose a potential risk of electric shock, burns or in some circumstances electrocution.

A recall notice advising customers has been issued on the Australian Competition and Consumer Commission.

In September 2010 the NSW Fair Trading department also announced another recall for Godfreys turbo powered vacuum cleaner attachment, model number 31300479.

It said that 38,961 of the Turbo Dust Interceptors had been sold through Godfreys retail outlets throughout Australia from January 2008 to July 2010.

The most recent voluntary recall applies to the parts with the model number 31300513, shown on the base of the box, batch numbers 1202, 1137, 1122.

The attachments were sold across Godfreys stores in Australia and New Zealand between 30 June 2011 and 29 February 2012.

Customers who are affected by this recall are advised to immediately stop using the attachment and disconnect it from the vacuum cleaner.

“You must not operate your machine with this unit attached,” warns the Godfreys recall notice.

“Once removed, you can continue using your vacuum as normal without any further risk.”

Affected customers may return the faulty product to their nearest Godfreys store where it will be replaced with a working, non-faulty unit on the spot.

For further information, please call the Godfreys toll-free Customer Service Number on:
1800 815 270 Monday through Friday between 9am -5pm AEDT.

Keri Algar

Having once had to sit on the washing machine to stop it from bouncing into oblivion, Keri is today delighted with the new (smoother running) technologies that make housework easier every day. A self-confessed lazy-bones, Keri seeks out quirky inventions that ease the human workload, such as the robotic vacuum cleaner (wow). And as soon as someone figures out a Jetsons-like self-cleaning house, she will happily lay her pen to rest and retire from appliance journalism. Until then, her pick is a fridge that will tell her smartphone when it's time to pick up more beer on the way home. Magic.