The leading online retailer of appliances and white goods in Australia

We’re the leading online retailer of appliances and white goods in Australia. Trusted by more than 30,000 customers, every day, we’ve been in business since 2005.

We offer the widest online range of all the top brands, we deliver Australia-wide, and we tell you – before you buy – exactly how much delivery will cost.

But it’s our service that really sets us apart...

What really makes us different is the fact that we tailor our business to our customers. They wanted next-day delivery, a precise delivery window, and a courtesy call before arrival. They wanted us to connect their new appliances and take their old appliances away. They wanted to pay cash-on-delivery (COD). And they wanted extended delivery hours.

So we established our own shipping service to the greater Sydney, Melbourne and Hunter regions*, and gave our customers exactly what they wanted. In those areas, we now deliver the very next day (assuming it’s in stock), as early as 8am and as late as 6pm. We commit to a 2 hour delivery window (e.g. we’ll be there between 9am – 11am). We call you an hour before we arrive. We accept cash-on-delivery (COD) . We connect your appliance (assuming no plumber or electrician required). And we remove and recycle the appliance you’re replacing.

(* If you’re outside these areas, your appliances will be shipped using a third party transport company, in which case, we can’t make the same commitments. We can, however, guarantee that we engage only the best transport companies in Australia, and that your appliances will be delivered safely, securely and promptly. We liaise directly with you and the courier, right up to the moment when your purchase arrives.)

… and our expertise

Regardless of where you are in Australia, we know you want expert product advice, before you buy online. So we’ve made it out business to seek out and employ the most experienced customer service people in the appliances and whitegoods industry. Each with an average of 15 years working with appliances and white goods. Whenever you call with a question about one of the products in our online catalogue, you’re guaranteed to speak with one of them, usually with a wait of less than 9 seconds.

Call us

Give us a call on 1300 000 500 if you have any questions about a particular appliance or white good, or you can’t find the one you’re after in our online catalogue.