The leading online retailer of appliances and white goods in Australia We're the leading online retailer of appliances and white goods in Australia. In business since 2005, we are trusted by more than 170,000 customers nationwide. We offer the widest online range of all the top brands, deliver Australia-wide and tell you - before you buy - exactly how much delivery will cost. But it's our service that really sets us apart... What really makes us different is the fact that we tailor our business to our customers. They wanted next-day delivery, a precise delivery window and a courtesy call before arrival. They wanted us to connect their new appliances and take their old appliances away. They wanted to pay cash-on-delivery (COD) and they wanted extended delivery hours. They asked and we provided. Appliances Online aims to give our customers the order experience they want. To do this we have established our own shipping service to the greater Sydney, Melbourne, Perth, Brisbane, Gold Coast and Hunter regions*. In these areas we deliver the very next day (assuming it's in stock) as early as 8am and as late as 6pm. Features of our delivery service include - - We call with an estimated 2 hour delivery window e.g. we estimate we'll be there between 12.30pm - 2.30pm, and call you again an hour before we arrive.
- We accept cash, cheque or credit card payment on delivery.
- We connect your appliance (assuming no plumber or electrician is required).
- We offer a wide range of connection and installation services that you can purchase when placing your order. Connection and Installation will take place at the time of delivery.
- We remove and recycle the appliance you're replacing if you want us to and if you have fully disconnected it from the wall.
- For full details please refer to our Trading Terms page.
*If you're outside these areas your appliances will be shipped using a third party transport company. Because of this we simply can't make the same delivery commitments. We can, however, guarantee that we engage only the best transport companies in Australia. Your appliances will be delivered safely, securely and promptly. Furthermore, we liaise directly with you and the courier right up to the moment your purchase arrives. ... and our expertise Regardless of where you are in Australia, we know you want expert product advice before you buy online. We've made it our business to seek out and employ the most experienced customer service representatives. Between them they each have an average of 6 years experience working in the appliances and whitegoods industry. Every time you call with a question about one of the products in our online catalogue you're guaranteed to speak to one of our customer service representatives with an average wait time of less than 30 seconds. Read more about Appliances Online on Wikipedia Call us Give us a call on 1300 000 500 if you have any questions about a particular appliance or white good or if you can't find the one you're after in our online catalogue. | 
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