Warranty  Standard warranty
All our products come with full manufacturer’s warranty. Note that you’ll need the tax invoice from your purchase to make a claim. If you lose your original tax invoice, please let us know, and we’ll re-issue it.
Commercial warranty
If you’re buying something that will be used in a commercial environment, the manufacturer’s warranty covers a maximum of the first 3 months only. Note that all Westinghouse, Kelvinator, Chef, Simpson, Electrolux and Dishlex dishwashers come with no commercial warranty.
Extended warranty and business warranty
Appliances Online offers an extended warranty that covers parts and labour required for repair of goods that suffer mechanical or electrical failure within Australia, for a period of up to 3 years outside the term of the standard manufacturer’s warranty. (Subject to some brief terms and conditions).
The extended warranty is offered by Wesfarmers General Insurance Limited trading as Lumley Insurance ABN 24 000 036 279.
Delivery 
Appliances Online delivers Monday to Friday only. Most deliveries are on a set run and therefore it is not possible to request specific times, however this does mean that we can give an estimated time for delivery.
A courtesy call before the delivery can be arranged, this can be requested in the delivery instruction box when placing the order.
Payment  You can pay using...
You can pay with PayPal, Visa, MasterCard or American Express. By arrangement, you can also use bank transfer (EFT) or Diners Club card (call 1300 000 500 to arrange these options). Alternatively, you can pay on delivery (COD) with cash, cheque (bank and personal cheques with matching ID) or credit card.
No transaction fees
Importantly, no matter which payment method you use, you won’t pay any transaction fees. We absorb them all.
Return policy  Damaged goods
If the goods you bought arrive damaged in any way, you can return them free of charge. (If the damage can’t be seen, you need to obtain confirmation of the damage from the manufacturer before returning the goods to us.) Please call 1300 000 500 to arrange return. Once you have returned the goods, you can choose to have us replace them or refund you the purchase price plus return delivery fees.
Undamaged goods
If you do decide to return something that is not damaged, you can do so within 7 days of receiving it if it has not been unboxed. Note that an $80 collection fee will apply. Please call 1300 000 500 for more details.
If the goods are to be returned within 3 days of receiving them, and they have been unboxed at any point, a 20% re stocking fee will apply, as we can no longer sell this product through Appliances Online (it is no longer new).
Reviews 
Service Reviews - By customers who purchased the Westinghouse Retractable Rangehood WRH605IS (3/3)
 very very efficient
sandra
(Lisarow, NSW)
Was this review helpful to you? Yes NoI have had 3 orders with appliances online. One in Sydney and two in Brisbane. This company is great. Fantasic service and great after sale service. I had a problem with a small fault in my washing machine that I purchased from Appliances Online and the staff were really helpful and it was fixed very quickly.
Edward
(Balmain East, NSW)
Was this review helpful to you? Yes NoVery good and will be using them again. Very fast service of delivery.
dionne
(St Clair, NSW)
Was this review helpful to you? Yes No
Our reviews are sourced by Feefo, the most trusted independent customer feedback forum.
Customer Testimonials 
"Cannot believe how much time I saved ordering online"
My wonderful washing machine has just arrived and has been installed. What a great service - no time to shop around for one because we both work full time, cannot believe how much time I saved ordering online. Delivered & installed the day after I ordered it, the major retailers can't even offer that. Will definitely use Appliances Online for my next major appliance purchase. Thank you.
Tiara
"I will not hesitate to use this service again!"
I had a washing machine delivered today. I was very happy with the service. The delivery man was very polite and efficient and did a great job! I will not hesitate to use this service again!! Well done!
Kelly
"The fantastic customer service and speedy delivery "
Thanks for supplying great service & products! We recently purchased an oven, gas cooktop, dishwasher, rangehood, sink & taps and could not be happier with the fantastic customer service and speedy delivery (delivery guys were great too!).
Appliances Online customer
"A good online experience "
Hi I just want to thank you and congratulate you on your service. This week I ordered a microwave from this website. Everything worked fantastically ... a good online experience (very easy to use / clear), great documentation, very efficient delivery - on time and even rang as promised, 1 hour before delivery. Great job - thank you!! Regards Peter
Peter, Victoria
"Comprehensive and far more on offer at better prices than large retailers"
Comprehensive and far more on offer at better prices than large retailers. we are very happy with the fridge we bought and the prompt free delivery. Will be using this site again for future purchases.
Appliances Online customer
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