The Appliances Online Net Promoter Score (NPS) is based on feedback from 62,855 people, collected between May 2018 to May 2019. Learn more about the Net Promoter Score (NPS).
Prompt delivery, great prices and constant communication
Hey, Your service regarding my order has been completely top notch. Having had a dent in our original fridge, your staff promptly rectified the problem without question or making me jump through hoops. That to me is just great and not service I would have received from the established bricks and mortar stores.
I know I will certainly be recommending your organisation to others. The prompt delivery, great prices and constant communication were all greatly appreciated. You have made moving into our first house so much easier. Many thanks. Richard, Croydon, VIC
Excellent work!
I would like to congratulate you on your wonderful service. I ordered an INSINKERATOR yesterday and the delivery today was impeccable. I do not normally write emails of this nature, however, Michael and Layne (delivery guys for you) were brilliant. I was regularly contacted (telephoned 2 times) and delivery was undertaken smoothly. Please let them know how much this was appreciated, given that it is usually the case the people write to complain!Excellent work! Joseph, Edensor Park, NSW
Very happy with Appliances Online
I was very happy with Appliances Online. The product I purchased was very well priced. It arrived when they said it would. I was also able to pay cash on delivery, which I appreciated, as I don't like giving out my credit card details, even though I am sure it is safe to do so with this company. Janice, Scarborough, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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