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Warranty
Standard warranty
All our products come with full manufacturer's warranty. Note that you'll need the
tax invoice from your purchase to make a claim. If you lose your original tax invoice,
please let us know, and we'll re-issue it.
Commercial warranty
If you're buying something that will be used in a commercial environment, the manufacturer's
warranty covers a maximum of the first 3 months only. Note that all Westinghouse,
Kelvinator, Chef, Simpson, Electrolux and Dishlex dishwashers come with no commercial
warranty.
Extended warranty and business warranty
Appliances Online offers an extended warranty that covers parts and labour required
for repair of goods that suffer mechanical or electrical failure within Australia,
for a period of up to 3 years outside the term of the standard manufacturer's warranty.
(Subject to some
brief terms and conditions).
The extended warranty is offered by Wesfarmers General Insurance Limited trading
as Lumley Insurance ABN 24 000 036 279.
Payment
You can pay using...
You can pay with PayPal, Visa, MasterCard or American Express. By arrangement, you
can also use bank transfer (EFT) or Diners Club card (call 1300 000 500 to arrange
these options). Alternatively, you can pay on delivery (COD) with cash, cheque (bank
and personal cheques with matching ID) or credit card.
No transaction fees
Importantly, no matter which payment method you use, you won't pay any transaction
fees. We absorb them all.
Return policy
Damaged goods
If the goods you bought arrive damaged in any way, you can return them free of charge.
(If the damage can't be seen, you need to obtain confirmation of the damage from
the manufacturer before returning the goods to us.) Please call 1300 000 500 to
arrange return. Once you have returned the goods, you can choose to have us replace
them or refund you the purchase price plus return delivery fees.
Undamaged goods
If you do decide to return something that is not damaged, you can do so within 7
days of receiving it if it has not been unboxed. Note that an $80 collection fee
will apply. Please call 1300 000 500 for more details.
If the goods are to be returned within 3 days of receiving them, and they have been
unboxed at any point, a 20% re stocking fee will apply, as we can no longer sell
this product through Appliances Online (it is no longer new).
Very impressed. Appreciate willingness to match prices with the benefit of selecting delivery day and payment on delivery option. Grant
(Willoughby, NSW)
Our reviews are sourced by Feefo, the most trusted independent customer feedback forum.
Product Questions
Need to know more about the Panasonic Microwave NNS235WF? Ask a question.
Thanks for your question. Our customer service team will respond as soon as possible.
If you require immediate assistance, please call us on 1300 000 500.
Customer Testimonials
"Such prompt delivery and clear communication was great"
Hi.Just commenting on the very fast and efficient service I received when I bought my clothes dryer recently. The product is great but to have such prompt delivery and clear communication was great. Have recommended you to others! Thanks again. Robyn
"Everyone was informative, phoning, confirming the delivery times"
Thanks for the fridge, and offering the next model up at the same price. I want to thank appliances online and the two delivery staff for all the professional service. Everyone was informative, phoning, confirming the delivery times, and professional, friendly, cool headed. I'm stunned. Christopher
"Want to thank your team for their professional approach and old fashion service."
Want to thank your team for their professional approach and old fashion service. My oven was delivered as promised and without any hassle or problem. We will certainly use your company again. The best service we have encounted in many years. There is always some excuse or problem in delivery or the cost, all was great and thankyou for the lovely person on the end of the phone. Another surprise nothing was any trouble and the whole process was a delight. Susanne and Rik
"The whole process was made very easy and efficient. "
The whole process was made very easy and efficient. Even though the fridge we ordered was not originally in stock it was still a very painless transaction. A big thank you to the delivery guys they were very efficient and professional. Thanks guys Julie
"Risk Free and hassle free"
I am very pleased and excited with Appliancesonline. Bought a Electrolux Dryer a month ago, now looking for a Dishwasher to buy soon. Payment method and delivery service (a bit more communication of
delivery guy) is good. Risk Free and hassle free with dealings. Simply to Say " GREAT". Ravikumar
, Sydenham, VIC
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It is a great service. Easy to use website and
great customer service.
