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Warranty
Standard warranty
All our products come with full manufacturer's warranty. Note that you'll need the
tax invoice from your purchase to make a claim. If you lose your original tax invoice,
please let us know, and we'll re-issue it.
Commercial warranty
If you're buying something that will be used in a commercial environment, the manufacturer's
warranty covers a maximum of the first 3 months only. Note that all Westinghouse,
Kelvinator, Chef, Simpson, Electrolux and Dishlex dishwashers come with no commercial
warranty.
Extended warranty and business warranty
Appliances Online offers an extended warranty that covers parts and labour required
for repair of goods that suffer mechanical or electrical failure within Australia,
for a period of up to 3 years outside the term of the standard manufacturer's warranty.
(Subject to some
brief terms and conditions).
The extended warranty is offered by Wesfarmers General Insurance Limited trading
as Lumley Insurance ABN 24 000 036 279.
Payment
You can pay using...
You can pay with PayPal, Visa, MasterCard or American Express. By arrangement, you
can also use bank transfer (EFT) or Diners Club card (call 1300 000 500 to arrange
these options). Alternatively, you can pay on delivery (COD) with cash, cheque (bank
and personal cheques with matching ID) or credit card.
No transaction fees
Importantly, no matter which payment method you use, you won't pay any transaction
fees. We absorb them all.
Return policy
Damaged goods
If the goods you bought arrive damaged in any way, you can return them free of charge.
(If the damage can't be seen, you need to obtain confirmation of the damage from
the manufacturer before returning the goods to us.) Please call 1300 000 500 to
arrange return. Once you have returned the goods, you can choose to have us replace
them or refund you the purchase price plus return delivery fees.
Undamaged goods
If you do decide to return something that is not damaged, you can do so within 7
days of receiving it if it has not been unboxed. Note that an $80 collection fee
will apply. Please call 1300 000 500 for more details.
If the goods are to be returned within 3 days of receiving them, and they have been
unboxed at any point, a 20% re stocking fee will apply, as we can no longer sell
this product through Appliances Online (it is no longer new).
Reviews
Product Reviews - By customers who purchased the Omega Induction Cooktop OI64BB
(1/1)
Average Rating -
Woah Neddy. You haven't cooked until you've tried an induction cooktop. We bought it because there wasn't a gas supply in our holiday house and are
amazed at the speed. Much faster than gas. Susan
(Patonga, NSW)
Service Reviews - By customers who purchased the Omega Induction Cooktop OI64BB (1/1)
I've used Appliances Online several times in houses we have bought and renovated. I have always found the products I have wanted (or good alternatives), good prices, and excellent service when it comes to buying and delivery. Susan
(Patonga, NSW)
Our reviews are sourced by Feefo, the most trusted independent customer feedback forum.
Product Questions
Q I currently have a kleenmaid scala 4 hotplate ceran top cooktop. Do I need to upgrade the wiring for an induction cooktop?
Asked by
Joseph
(28/04/2010 10:24:13 AM)
Thanks for your answer. Our customer service team will moderate your contribution and make it available as soon as possible.
Need to know more about the Omega Induction Cooktop OI64BB? Ask a question.
Thanks for your question. Our customer service team will respond as soon as possible.
If you require immediate assistance, please call us on 1300 000 500.
Customer Testimonials
"Appliances Online were helpful and pleasant"
Please pass on my thanks to your sales and delivery team for a job well done. I had wanted the fridge delivered today if possible but knew that it probably could not be but I have just received it. Thanks so much. Everyone I had dealings with at Appliances Online were helpful and pleasant, including the young delivery men. Rhonda
"Made sure it was working before they left."
I would like to give a huge THANK YOU to the two delivery men. They were so nice and very helpful. They installed my machine and made sure it was working before they left. This is not something that never happens with any other company that I have dealt with before. Thank You again. The service was of high standard. Lynette
"Absolutely professional and reliable services"
Absolutely professional and reliable services and delivery. I shall order again from you. Thanks Mei-Lee
, St. Lucia, QLD
"So affordable and quick"
Wanted to say thank you for being so affordable and quick. The gents who came to deliever and install were awesome. Gillian
, Caulfield North, VIC
"Cheapest of all competitors and free delivery"
Hi team, I know you probably receive great feedback all the time but I just wanted to let you know how pleased I was with my experience with Appliances Online. My washing machine broke down on Thursday night. After doing a bit of internet research, I found Appliances Online to be cheapest of all competitors and free delivery! Not even 2 hours after my machine breaking, I had ordered my new Samsung machine from you (which works great, by the way) and was thrilled to know it would be delivered on Monday. I can't believe I didn't need to leave my home to buy such a large appliance and that it would be delivered so quickly and for such a competitive price. The delivery boys came in the morning and took my old machine and all the rubbish away. What a wonderful service. We sorely need companies like Appliances Online who have such a great work ethic. I have already been recommending Appliances Online to my friends and family. Please feel free to use this on your website, and once again - THA Mary
, Newtown, Sydney