The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fabulous
Best thing I ever did was
to buy my front loader washing machine through Appliances Online. As
long as you know the exact item you want to buy you can’t go wrong. It
was delivered within a couple of days by two nice fellows who arrived on
time, installed the product and took away my old one all in about 8
minutes flat! Fabulous!. Sue, Eaglemont, VIC
My appreciation to management for the professionalism and care
Thank you, washer arrived as promised this morning. Please pass on my appreciation to management for the professionalism and care that your delivery drivers took today. In the impersonal world of online, your drivers showed that you don't need a shop front to have good customer service! Thank you and well done. Geordie,
Thanks again to the two installers for a job WELL DONE.
Our refrigerator arrived today. Our thanks go to your men, Jimmy and Steve, who were very professional and careful in installing our new and removing our old fridge. This was not an easy task, as we were up several steps and space was very limited. Thanks again to the two installers for a job WELL DONE. Sherring,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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