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Warranty
Standard warranty
All our products come with full manufacturer's warranty. Note that you'll need the
tax invoice from your purchase to make a claim. If you lose your original tax invoice,
please let us know, and we'll re-issue it.
Commercial warranty
If you're buying something that will be used in a commercial environment, the manufacturer's
warranty covers a maximum of the first 3 months only. Note that all Westinghouse,
Kelvinator, Chef, Simpson, Electrolux and Dishlex dishwashers come with no commercial
warranty.
Extended warranty and business warranty
Appliances Online offers an extended warranty that covers parts and labour required
for repair of goods that suffer mechanical or electrical failure within Australia,
for a period of up to 3 years outside the term of the standard manufacturer's warranty.
(Subject to some
brief terms and conditions).
The extended warranty is offered by Wesfarmers General Insurance Limited trading
as Lumley Insurance ABN 24 000 036 279.
Payment
You can pay using...
You can pay with PayPal, Visa, MasterCard or American Express. By arrangement, you
can also use bank transfer (EFT) or Diners Club card (call 1300 000 500 to arrange
these options). Alternatively, you can pay on delivery (COD) with cash, cheque (bank
and personal cheques with matching ID) or credit card.
No transaction fees
Importantly, no matter which payment method you use, you won't pay any transaction
fees. We absorb them all.
Return policy
Damaged goods
If the goods you bought arrive damaged in any way, you can return them free of charge.
(If the damage can't be seen, you need to obtain confirmation of the damage from
the manufacturer before returning the goods to us.) Please call 1300 000 500 to
arrange return. Once you have returned the goods, you can choose to have us replace
them or refund you the purchase price plus return delivery fees.
Undamaged goods
If you do decide to return something that is not damaged, you can do so within 7
days of receiving it if it has not been unboxed. Note that an $80 collection fee
will apply. Please call 1300 000 500 for more details.
If the goods are to be returned within 3 days of receiving them, and they have been
unboxed at any point, a 20% re stocking fee will apply, as we can no longer sell
this product through Appliances Online (it is no longer new).
Our reviews are sourced by Feefo, the most trusted independent customer feedback forum.
Product Questions
Need to know more about the Electrolux Rapido Vacuum Cleaner ZB408? Ask a question.
Thanks for your question. Our customer service team will respond as soon as possible.
If you require immediate assistance, please call us on 1300 000 500.
Customer Testimonials
"Brilliant Fast & Reliable"
Brilliant Fast & Reliable. Can't thank you guy's highly enough. The vacuum I bought is great also. I purchased an Electrolux Cyclone XL Bagless. It was rated Choice magazines top vacuum in '09 and
it's the BEST for cat fluff. I have a Ragdoll / Himalayan and boy! does she shed, this beauty just picks it all up off the carpet, no sweat! Carol
, East Melbourne, VIC
"competent and friendly delivery staff "
This is the second time I have ordered through your site and I must say that your prices and your service rendered by your competent and friendly delivery staff have impressed me both times. Good job, and thank you! The Wongs
"Your prices are extremely competitive"
I recently purchased a Fisher & Paykel tumbledryer from you and just wanted to say how happy I was with the service we received. Your prices are extremely competitive, and I was very impressed with the speed that you delivered our order. The driver phoned beforehand, was there when he said he would be, and put the dryer exactly where we wanted it. Excellent service, and I'll definitely be using you again! Vanessa
"Microwave arrived today, great service."
Microwave arrived today, great service. Thank you very much. John
"Installed around midday with a minimum of fuss"
I would like to say thank you to Appliances Online for such wonderful service!! I ordered this product yesterday about 3pm and it was delivered and installed around midday with a minimum of fuss. I can't believe how easy it was after dealing with another company and waiting over 7 weeks. I will certainly make your company the first stop when looking for any other appliances in the future... Once again thanks for such professional service. Lesley