The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Just superb
I bought a Westinghouse dual fuel upright oven (DSP635W) from you in 2008 and after two years I am still delighted with it. It's very easy to clean and everything works extremely well. The oven is
just superb - even, reliable, steady and a good clean dry heat that is perfect for baking.
Appliances Online are also a great company to deal with, and I've recommended you and the stove to one of my friends. She is just as happy with her all gas version of the same stove, so thank you from
both of us. Naomi, Katoomba, NSW
Your website and follow up service is fantastic
I purchased a washing machine from you and I would like to say that your website and follow up service is fantastic. I would also like to congratulate the 2 delivery guys as they were professional, courteous and punctual. We will definitely be buying our appliances online from now on Debra,
Thank you so much for such a fast delivery
Hi, I received this microwave today - have tested it out - it works great! Also thank you so much for such a fast delivery. I ordered on Friday morning and it arrived Monday morning! Thanks again Trish,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Do you offer installation only services or do you any install ivens that have been purchased from your store? Corrinne · 2025-07-07
Hello
Thank you for your installation question. Installation fees are typically associated with each product. When you enter your postcode and select your suburb, our system checks the stock availability in your state and determines if a technician provides installation services in your area. If everything is in order, the fee will be displayed online.
Please note that the installation fee applies to a 'Like-for-Like' installation, meaning that all necessary services must be available. This fee does not cover situations where extra connections are required. For instance, if you're switching from an electric product to a dual fuel (Gas/Electric) system, this fee will not apply. In such cases, you will need to request an inspection, and a separate quote will be provided.
For help with your order, you may need to chat with our internal sales team to assist you by calling the number below.
I hope this information will assist you when shopping with us at Appliances Online. Our Sydney-based team is available 24/7 to assist you at Ph: 1300-000-500. Colin Jones, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .