The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Impressed with the speed of delivery
Order number 1***9 in Adelaide, Norwood just got the fridge delivered - thank you very much. Pleasure shopping online and am impressed with the speed of delivery. Also saved about a $100 in comparison with buying it in a shop/s here. An immediate answer either via e-mail or phone is greatly appreciated. Cliché it might be, but one really feels a valued customer when dealing with appliancesonline. They will do all possible to help. Good old customer service, a friendly smiling face in your e-mail's in-box or at the end of a phone line. I didn't get to use live chat feature, where your questions get answered straight away but what a brilliant idea! I recommended your online shop to a few friends already. Sonja,
You take the hassle out of shopping for appliances
I love appliancesonline.com.au - you take the hassle out of shopping for appliances, something I always find a chore. I recently purchased the Electrolux Rapido Vacuum Cleaner ZB412 and have been SO HAPPY with it. Can safely say it's the best mini vac I've ever owned. Thanks for a great site, loads of variety, good info and speedy delivery. Maree, Parkerville, WA
We were thoroughly impressed
They were really fantastic to deal with. They gave us great telephone service, we didn't feel like we were being a nuisance by not just doing it online but also wanting some assurance from a person. The delivery time was fantastic. Much better overall than any service we'd received at an actual store. We were thoroughly impressed. Have recommended you to friends. Mandy, Carrum Downs, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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