Chef Retractable Rangehood REHR6W

Warranty

Standard warranty
All our products come with full manufacturer’s warranty. Note that you’ll need the tax invoice from your purchase to make a claim. If you lose your original tax invoice, please let us know, and we’ll re-issue it.

Commercial warranty
If you’re buying something that will be used in a commercial environment, the manufacturer’s warranty covers a maximum of the first 3 months only. Note that all Westinghouse, Kelvinator, Chef, Simpson, Electrolux and Dishlex dishwashers come with no commercial warranty.

Extended warranty and business warranty
Appliances Online offers an extended warranty that covers parts and labour required for repair of goods that suffer mechanical or electrical failure within Australia, for a period of up to 3 years outside the term of the standard manufacturer’s warranty. (Subject to some brief terms and conditions).
The extended warranty is offered by Wesfarmers General Insurance Limited trading as Lumley Insurance ABN 24 000 036 279.

Payment

You can pay using...
You can pay with PayPal, Visa, MasterCard or American Express. By arrangement, you can also use bank transfer (EFT) or Diners Club card (call 1300 000 500 to arrange these options). Alternatively, you can pay on delivery (COD) with cash, cheque (bank and personal cheques with matching ID) or credit card.

No transaction fees
Importantly, no matter which payment method you use, you won’t pay any transaction fees. We absorb them all.

Return policy

Damaged goods
If the goods you bought arrive damaged in any way, you can return them free of charge. (If the damage can’t be seen, you need to obtain confirmation of the damage from the manufacturer before returning the goods to us.) Please call 1300 000 500 to arrange return. Once you have returned the goods, you can choose to have us replace them or refund you the purchase price plus return delivery fees.

Undamaged goods
If you do decide to return something that is not damaged, you can do so within 7 days of receiving it if it has not been unboxed. Note that an $80 collection fee will apply. Please call 1300 000 500 for more details.

If the goods are to be returned within 3 days of receiving them, and they have been unboxed at any point, a 20% re stocking fee will apply, as we can no longer sell this product through Appliances Online (it is no longer new).

Customer Testimonials

"The experience with Online Appliances has been great"

Hi,
I am writing to say that the experience with Online Appliances has been great. I ordered on Tuesday, got the delivery on Wednesday being fully informed of when the delivery would occur. The delivery guys were fabulous.
I will use Online Appliances again and recommend to our friends. A pleasure to business with you.
Jo

"Terrific service and easy to use website"

Thanks again for your terrific service and easy to use website. I have now purchased a dishwasher and washing machine and also a washing machine for my Mum and each transaction has been easy and the best part is all the packaging and old appliances are taken away. Thank you.
Robert

"I have been spreading the word"

Have just taken delivery of our new fridge and right on time too, I am so impressed with the service and prices I have been spreading the word and will be using you again. We have a small space for a side by side fridge and was told by other retailers there wasn't a fridge to fit but your website gave me the options once I put in the dimensions of the space and so found a Samsung which is a perfect fit.
Sue

"I am happy and very impressed with the excellent service"

Hi, Just received my coffee machine and dryer. Thrilled with both and cannot believe the service. Phone call confirmation night before delivery exactly on time. Tony really nice delivery guy and a follow up phone call to ensure I was happy. Well I am happy and very impressed with the excellent service. Even put in some extra coffee pods for me. Yea!!! Fantastic.
Julie

"Thank you very much for saving me from a week of dirty laundry"

Hi, I wanted to write to thank you for the speedy service I received yesterday. I placed my order at 11am Monday, and called to check on the expected delivery time for the Wednesday. It was expected to be in the middle of the day which didn't suit as I had to be at work. Instead of waiting until my next day off (Mon), your helpful staff member arranged for my washing machine to be delivered that afternoon and within 4 hrs from placing my order I was using my newly installed washing machine! Thank you very much for saving me from a week of dirty laundry!
Stephanie