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Warranty
Standard warranty
All our products come with full manufacturer's warranty. Note that you'll need the
tax invoice from your purchase to make a claim. If you lose your original tax invoice,
please let us know, and we'll re-issue it.
Commercial warranty
If you're buying something that will be used in a commercial environment, the manufacturer's
warranty covers a maximum of the first 3 months only. Note that all Westinghouse,
Kelvinator, Chef, Simpson, Electrolux and Dishlex dishwashers come with no commercial
warranty.
Extended warranty and business warranty
Appliances Online offers an extended warranty that covers parts and labour required
for repair of goods that suffer mechanical or electrical failure within Australia,
for a period of up to 3 years outside the term of the standard manufacturer's warranty.
(Subject to some
brief terms and conditions).
The extended warranty is offered by Wesfarmers General Insurance Limited trading
as Lumley Insurance ABN 24 000 036 279.
Payment
You can pay using...
You can pay with PayPal, Visa, MasterCard or American Express. By arrangement, you
can also use bank transfer (EFT) or Diners Club card (call 1300 000 500 to arrange
these options). Alternatively, you can pay on delivery (COD) with cash, cheque (bank
and personal cheques with matching ID) or credit card.
No transaction fees
Importantly, no matter which payment method you use, you won't pay any transaction
fees. We absorb them all.
Return policy
Damaged goods
If the goods you bought arrive damaged in any way, you can return them free of charge.
(If the damage can't be seen, you need to obtain confirmation of the damage from
the manufacturer before returning the goods to us.) Please call 1300 000 500 to
arrange return. Once you have returned the goods, you can choose to have us replace
them or refund you the purchase price plus return delivery fees.
Undamaged goods
If you do decide to return something that is not damaged, you can do so within 7
days of receiving it if it has not been unboxed. Note that an $80 collection fee
will apply. Please call 1300 000 500 for more details.
If the goods are to be returned within 3 days of receiving them, and they have been
unboxed at any point, a 20% re stocking fee will apply, as we can no longer sell
this product through Appliances Online (it is no longer new).
Reviews
Product Reviews - By customers who purchased the Bosch Dishwasher SMS50E12AUW
(10/11)
This is the basic model, but only lacking in a few bells & whistles. It does it's job well but as with modern appliances, it is aware of the energy star rating & so does not have quite the guts of older dishwashers & needs good rinse aid to dry properly. Well designed for loading, quiet & well built. John
(rowville, VIC)
I wish we had bought one sooner - could have avoided alot of fighting over dishes!! This is a great machine-glad we got a good brand. Ruth
(Richmond, VIC)
I selected this model from a choice review published in Feb. 2010 which nomiated it as best buy from its testing. I am very happy with it and it is a vast
improvement on old LG which you kindly took away. Mark
(Biggera Waters, QLD)
Decided on this model as it ticked most of the
boxes I was looking for. The price offered through
Appliances Online was the best I could find, and it had
performed very well in the **** (online magazine) testing.
So far it has performed very well for us also, with the
various wash cycles behaving as described in the manual. It
is very economical to run for both water and electricity
usage, and does a great job on the dishes as well. Michael
(Rankin Park, NSW)
Cleans very well in general. 45 degree wash sometimes does not dry everything perfectly, but the higher temp washes work perfectly. Patrick
(North Epping, NSW)
Really happy with the Bosch dishwasher. Easy to use and since day one it has cleaned the dishes effectively. Wouldn't hesitate recommending this product. Excellent value for the price paid. Stacey
(Kensington, VIC)
So far the dishwasher seems very good although
the knife rack is poorly designed - it hits on the top of
the dishwasher and makes it hard to stack mugs under it - so
I've removed it . The dishwasher is very easy to use
and washes beautifully but it doesn't dry very well.
I'd already read this in reviews so it wasn't a surprise. Chris
(Williamstown, VIC)
When our old dishwasher died we were left with two problems. One was where to get a decent replacement at a good price, and the other was what to do with the old one. After a bit of shopping around it came as a huge relief that we could get a great price, free and fast delivery, plus disposal of the old unit without having to go any further than a trip to the Appliances Online website. Would not hesitate to use again, and happy to recommend. Michael
(Rankin Park, NSW)
Our reviews are sourced by Feefo, the most trusted independent customer feedback forum.
Product Questions
Q Our current dishwasher has an eco setting which turns off the drying cycle to save energy, is that available on this machine (or the more expensive Bosch models)?
Asked by
John
(25/04/2010 4:09:50 PM)
A All Bosch dishwashers use a very economic heat exchange drying system which can not be turned off. The heat exchange drying system mixes hot and cold air in the tub to create condensation leaving dishes fairly dry. The drying cycle would only cost a few dollars per year to run so I believe the feature worthwhile.
Answered by
Campbell
Thanks for your answer. Our customer service team will moderate your contribution and make it available as soon as possible.
Q The height of this Bosch dishwasher is 845mm, the exact height of my underbench space. How is the "minimum height of 815mm" achieved - are the feet adjustable, or do you have to remove the top (as with my current - defunct - machine)?
Asked by
Tim
(1/05/2010 10:42:22 PM)
A The way that the minimum height is achieved is, the feet can be adjusted down which will give you an additional 15mm and once the top is removed this will also give you an additional 15 mm giving you an over all clearance of 30mm.
Answered by
Kemal
A This dishwasher I would not describe as portable. Although it has a lid and does not need to be fixed into cabinetry it has no wheels nor can any be purchased for it to make it portable. Sorry no one makes a portable dishwasher. I can only suggest the benchtop dishwasher in the link below.
http://www.appliancesonline.com.au/amalfi-benchtop-dishwasher-dw5htw.aspx
Answered by
Campbell
Thanks for your answer. Our customer service team will moderate your contribution and make it available as soon as possible.
Q Before I buy this product from you, I need to check the following: In my kitchen, the width available to slot in this dishwasher is 602mm. Is the 2mm clearance adequate for the 600mm of this dishwasher?
Asked by
Eddie
(5/05/2010 4:57:46 PM)
Thanks for your answer. Our customer service team will moderate your contribution and make it available as soon as possible.
Need to know more about the Bosch Dishwasher SMS50E12AUW? Ask a question.
Thanks for your question. Our customer service team will respond as soon as possible.
If you require immediate assistance, please call us on 1300 000 500.
Customer Testimonials
"All reliable and good."
Have had a dryer delivered to my home. All reliable and good. thanks Robyn
"The service was amazing"
The service was amazing, we ordered our new fridge at 3pm on one day and by 11am the next day we had a new fridge and it cost less than what we could have bought it in the shops, and was delivered to our front door, and they took away the old one. Can not beat that for service. Keristi
, Collaroy, NSW
"Very impressed by the prompt delivery and great communication"
Thank you for the excellent service we received in our recent purchase of a fridge and washing machine. We were very impressed by the prompt delivery and great communication. Would definitely use you again and recommend to all. Lynda
"As was the service too. "
Thanks for the delivery. The microwave is good, as was the service too. Paul
"Overall service was excellent"
Ordered a clothes dryer on Tuesday at about 1.00pm. It was delivered and unpacked by 9.30am the next day. Phone contact by staff was very helpful. Overall service was excellent. Haven't used dryer yet
but don't expect any issues. Appliances Online customer
, Australia