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Warranty
Standard warranty
All our products come with full manufacturer's warranty. Note that you'll need the
tax invoice from your purchase to make a claim. If you lose your original tax invoice,
please let us know, and we'll re-issue it.
Commercial warranty
If you're buying something that will be used in a commercial environment, the manufacturer's
warranty covers a maximum of the first 3 months only. Note that all Westinghouse,
Kelvinator, Chef, Simpson, Electrolux and Dishlex dishwashers come with no commercial
warranty.
Extended warranty and business warranty
Appliances Online offers an extended warranty that covers parts and labour required
for repair of goods that suffer mechanical or electrical failure within Australia,
for a period of up to 3 years outside the term of the standard manufacturer's warranty.
(Subject to some
brief terms and conditions).
The extended warranty is offered by Wesfarmers General Insurance Limited trading
as Lumley Insurance ABN 24 000 036 279.
Payment
You can pay using...
You can pay with PayPal, Visa, MasterCard or American Express. By arrangement, you
can also use bank transfer (EFT) or Diners Club card (call 1300 000 500 to arrange
these options). Alternatively, you can pay on delivery (COD) with cash, cheque (bank
and personal cheques with matching ID) or credit card.
No transaction fees
Importantly, no matter which payment method you use, you won't pay any transaction
fees. We absorb them all.
Return policy
Damaged goods
If the goods you bought arrive damaged in any way, you can return them free of charge.
(If the damage can't be seen, you need to obtain confirmation of the damage from
the manufacturer before returning the goods to us.) Please call 1300 000 500 to
arrange return. Once you have returned the goods, you can choose to have us replace
them or refund you the purchase price plus return delivery fees.
Undamaged goods
If you do decide to return something that is not damaged, you can do so within 7
days of receiving it if it has not been unboxed. Note that an $80 collection fee
will apply. Please call 1300 000 500 for more details.
If the goods are to be returned within 3 days of receiving them, and they have been
unboxed at any point, a 20% re stocking fee will apply, as we can no longer sell
this product through Appliances Online (it is no longer new).
Reviews
Service Reviews - By customers who purchased the Beefeater SportzGrill BBQ 16620 (2/2)
Excellent. Easy to deal with. Great service. 10 out of 10. STEVE
(MOOROOKA, QLD)
Friendly and attentive staff. Returned calls with required info as promised and kept me informed of progress of order. Overall all a good experience. I have already recommended the website/service to others. Richard
(Darlinghurst, NSW)
Our reviews are sourced by Feefo, the most trusted independent customer feedback forum.
Product Questions
Need to know more about the Beefeater SportzGrill BBQ 16620? Ask a question.
Thanks for your question. Our customer service team will respond as soon as possible.
If you require immediate assistance, please call us on 1300 000 500.
Customer Testimonials
"Thank you very much for saving me from a week of dirty laundry"
Hi, I wanted to write to thank you for the speedy service I received yesterday. I placed my order at 11am Monday, and called to check on the expected delivery time for the Wednesday. It was expected to be in the middle of the day which didn't suit as I had to be at work. Instead of waiting until my next day off (Mon), your helpful staff member arranged for my washing machine to be delivered that afternoon and within 4 hrs from placing my order I was using my newly installed washing machine! Thank you very much for saving me from a week of dirty laundry! Stephanie
"Many thanks for a beautifully sweet transaction"
Guys (especially "Andrew") Many thanks for a beautifully sweet transaction. Customer service from start to finish has been magnificent. The product, the price, the assistance, the delivery and installation have been wonderful. Thank you Andrew and your mighty installer team. I'm coming for more soon. I'm spreading the AOL gospel to my friends. Thank you so much. Mike & Roni
, Victoria.
"We had complete confidence from go to whoa"
We would like to thank all involved at Appliances Online for the extraordinary professional service which saw our new Electrolux 6kg Dryer arrive yesterday in a process which was undertaken with a minimum of fuss. This is the first time we have purchased an appliance or the like ‘online’, and we found the experience one in which we had complete confidence from go to whoa. From ordering, through ongoing advice (including personal phone contact), through online transit tracking from Melbourne, to delivery at our home in country Victoria - on time and the date we had requested, your company was able to create a confidence in us that this method of purchase can really be, in fact, a better and cheaper experience than buying from a big-range store locally. Thank you again, and well done. Lindsay and Mary
, Mooroopna, VIC
"Driver took all the packaging and old fridge away without being asked to"
Great service - ordered fridge and it was delivered two days later - driver took all the packaging and old fridge away without being asked to - would use website again and recommend it! Appliances Online customer
"They even checked that it was working OK and took away my old one"
Hi Appiances On Line, I ordered a fridge on line yesterday afternoon and had it delivered this morning. The delivery men were extremely polite and professional. They even checked that it was working OK and took away my old one. I am a first time customer and will definitely use appliances on line again. I will also tell all my friends. Congratulations on excellent service. Diana