This advanced top loading washing machine from Samsung uses special features to make sure that your laundry gets done efficiently, leaving you with more time to get on with life. Its sturdy manufacturing and in-depth cleaning cycles will make sure you always get the finest possible results from your laundry.
The five-step cleaning system uses Samsung’s Diamond Drum™ to provide an advanced clean and prevent wear and tear on your clothes. The Mist Shower feature more effectively dissolves detergents to further improve performance and deliver cleaner clothes.
With this top loader washing machine in your laundry, you won’t have to spend a lot of time and effort on drying your clothes. The Air Turbo Drying System creates a whirlwind of drying power that draws air through your clothes, so they’ll spend less time on the line or in the dryer.
The Samsung Magic Filter doesn’t just collect lint from your laundry loads, keeping your clothes clean – it automatically detects how dirty the lint filter is and informs you when it needs a clean.
With easily-accessed controls, this Samsung top loading washing machine is simple to run, making it easy to achieve ideal laundry results every time.
Key Features
Diamond Drum™
The Samsung Diamond Drum™ creates the ideal environment for a deep yet gentle wash. In ordinary drums, clothes can get caught or snagged on the water holes, but the Diamond Drum solves this problem by embedding the holes within diamond-shaped indents. This results in a supremely gentle wash.
Mist Shower
Generates a fine layer of mist to more efficiently dissolve laundry detergent, ensuring a better, more even wash.
5-step super clean system
Provides a powerful deep clean that makes good use of the Diamond Drum™, making it easy on clothes.
Air Turbo Drying System
Dual air intakes and turbo power can blast air through your laundry load, removing excess moisture to reduce drying times.
Double Storm Pulsator
Uses dual jets to direct water currents, cleaning more deeply and preventing fabric damage through unnecessary tangling.
Standard warranty
All our products come with a full manufacturer's warranty. Note that you'll need the tax
invoice from your purchase to make a claim.
If you lose your original tax invoice please let us know and we'll re-issue it.
Note that most small appliances have no "in-house service".
If your appliance requires servicing you will be required to take it to your nearest approved service agent.
These agents can be located by contacting your manufacturer directly.
Commercial Customer Care Plan
If you're buying something that will be used in a commercial environment, the manufacturer's
warranty covers a maximum of the first 3 months only.
Extended Customer Care Plan and Business Customer Care Plan
Appliances Online offers an extended Customer Care Plan that covers parts and labour required
for repair of goods that suffer mechanical or electrical failure within Australia,
for a period of up to 3 years outside the term of the standard manufacturer's warranty.
(Subject to some
brief terms and conditions
).
The extended Customer Care Plan is offered by Wesfarmers General Insurance Limited trading
as Lumley Insurance ABN 24 000 036 279.
Appliances Online will donate $5 to the Children's Hospital Foundations Australia for every Extended Warranty purchase made when you buy a Washer, Dryer or Ironing Centre.
Return policy
If your goods are deemed faulty following confirmation by the manufacturer you may replace them free of charge by calling 1300 000 500.
If you notice any damage to your goods please notify our delivery team at the time of delivery. We recommend you thoroughly inspect your goods at this time. If you notice any damage to your goods within 24 hours of receiving delivery please notify Appliances Online immediately. Evidence of damage will be required i.e. photographs.
If for any other reason you need to return an item please call the Appliances Online customer help line on 1300 000 500 within 5 business days of receiving delivery.
If your goods remain boxed and unopen you may return them within 30 days for a full refund. A collection fee of $50 or the amount of your delivery fee if it was greater than $50 will apply.
If your goods have been unboxed but otherwise are as new (have not been used or connected) a 20% restocking fee (20% of your purchase price) will apply. Appliances Online does not deal with factory seconds, damaged or open goods and charges restocking fees to cover return costs. A collection fee of $50 or the amount of your delivery fee if it was greater than $50 will apply.
Please note, if you have requested connection of your goods Appliances Online will unbox the product for you at the time of delivery. Also, we recommend you inspect your new goods thoroughly at the time of delivery.
We will organise for your return goods to be collected. Goods are usually collected within 3 days.
You as the customer have a duty of care for the product whilst it is in your possession. If products are damaged by you and subsequently returned, a charge will be made to repair the product to its original condition. Please be aware that where repair is not economically viable no refund will be made.
All refunds will be issued when goods have arrived back to an Appliances Online warehouse and have been inspected by a member of our team. Refunds will be made by the same method used for the purchase.
We are unable to accept return of any goods that you have attempted to install or have used.
Reviews from
Product Reviews (5/318)
By customers who purchased the
6.5kg Top Load Samsung Washing Machine SW65V9WIP
Average Rating -
Rated
4
out of
5
based on
318
votes
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This washing machine has so many cycle options but is incredibly easy to use. It holds large loads very easily and has great water-saving features. It's delay function and clear lid are very helpful. Great brand, great product. BarryNewcastle East, NSW
I had to have another machine delivered because the first one was faulty, but it was all done with little fuss and the 2nd machine is working great. MareeBotany, NSW
Washing machine was installed incorrectly and water leaked out all over my rug/carpet. When the man came to reinstall the machine didn't even apologise for this happening. Was very casual about it. I had to move all my furniture myself to remove the wet carpet and luckily I had a spare piece of carpet to lay down. I was rang by Appliances Online and they were very nice and professional. The man asked if there was anything they could do for me due to the fact that this had happened. I felt extremely uncomfortable with this question and didn't know how to answer it. I think true customer service would have been shown if he had of said words to the effect of "due to our mistake with your installation which we regret we are going to send you out a gift voucher and if anything is wrong with any of your furnishings please let me know and we will replace them". I was left with a very bad impression of Appliances Online and will hesitate before buying from them again. JulieROBINA, QLD
The website is easy to navigate, the write up on the products were clear and concise, the phone call on the day of delivery is fantastic as its great to know the time frame they will deliver (great customer service feature), The delivery was within the timeframe. the delivery guys were friendly and helpful and even took the old washing machine away. In fact within 2 weeks I bought a vaccuum cleaner because of being happy with the service and washing machine. Unlike bricks and mortor stores where you often get no customer service with overprice goods plus they charge for delivery I will use appliance online where I can. My only complaint is that I wished I knew about appliance online 2 years ago when I bought my clothes dryer!!! AllisonNarre Warren, VIC
Excellent. I was hesitant as I had never ordered anything online before and I am of the generation that is only just learning to trust the internet for purchasing. The whole experience was painless and a very easy website to negotiate. Very impressed with prompt service, I was quoted 8 days (because it was over Xmas period) for delivery here in regional WA but I actually got the washing machine in 5 days. The price was exceptional compared to retailers in closest metro area 75 kms away, they were well over $100 more for the same product and they wanted $195 to deliver but AOL only charged $58 for delivery. Wonderful sevice all round. NormanNORTHAM, WA
Superb, was worried to buy online,I always shop traditionally, negotiate with doggy *** *** and really fed up with their dishonesty. Jump with opportunity to buy appliances online. Communication is excellent, lovely, friendly approach of staff when I called, no pressure, just professional attitude. What they said-they done, delivery on day, on time I have chosen, took our old washing machine for disposal-no extra fee is involved. They asked about place, connection everything if is it comfortable,just amazing. Highly recommend to deal with-no regrets what so ever, just happy smile. Thank you, thank you, thank you. AntoniaRedfern, NSW
I was very impressed with the website and ordering the product. The delivery process worked well. The only complaint I have is that when I discovered that my initial purchase was not available for three weeks I paid an extra $80 and went up a model. But unfortunately the sales department did not notify the despatch area that I had purchased a model that was available and that I wanted delivery ASAP. I only found out when on the day I was supposed to get a phone call from the delivery people and this did not happen that the change in my order was not passed on which was disappointing. SusanRowville, VIC
A These new washing machines feature Samsung’s Magic Filter, which ensures more efficient collection of lint, especially when the water level is low. The Magic Filter also includes an electronic indicator so you’ll know when your filter needs cleaning.
A I've copied below the link to the PDF file that outlines what is covered by the customer care plan. It is an extension of the manufacturers warranty that provides an additional 3 years coverage to the 2 years offered by the manufacturer.
http://www.appliancesonline.com.au/images/pdf/customer-care-plan.pdf
Need to know more about the 6.5kg Top Load Samsung Washing Machine SW65V9WIP? Ask a question.
Thanks for your question. Our customer service team will respond as soon as possible.
If you require immediate assistance, please call us on 1300 000 500.
Customer Testimonials
"EXTREMELY courteous and pleasant to deal with"
Can
you please pass on my thanks to the 2 delivery drivers today? They
were EXTREMELY courteous and pleasant to deal with. They worked really
hard in the heat and were in and out in no time – always with a smile
and a chat with my children. I
have found dealing with appliance online very easy and a great savings
of both money and effort. I will be recommending it to all my friends. Thank you
Leanne
, Rothwell, QLD
"Delivery driver was wonderful"
Many thanks for fantastic service, I ordered my washing machine on Friday, delivered Wednesday morning, your delivery driver was wonderful, new machine connected, old one put on truck and all was done, will highly recommend you to my friends. Lesley
, Corrimal, NSW
"Super efficient and honest deal"
I have been very impressed with the dealings that I have received from
AppliancesOnline. The delivery was prompt and my electrical appliance
was installed efficiently. I would definitely consider using this
company again when I am in need of a super efficient and honest deal. Judith
, Chapel Hill, QLD
"The process took me 10 minutes at my computer"
It's the first time I have used Appliances Online and I was very impressed at how quick and easy it was to find exactly the product I wanted, to pay for it and to organise delivery for exactly the day that suited me the most. That process took me 10 minutes at my computer and not a couple of hours tracking down the appliance by driving to my nearest appliance store, parking, queuing up to get help from a sales assistant and then queuing again to pay for it. The delivery people were clean and totally professional in their work. They rang prior to arrival and arrived at the agreed time. The appliance cost me $200 less than the cheapest quote I received from a store for the same product. Jenny
, Riverview, NSW
"Driver phoned first as requested"
Received delivery this morning and your driver phoned first as requested and removed the old washer. Your service is outstanding and you can be assured I will recommend your company. Many thanks. Diana
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