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Warranty
Standard warranty
All our products come with full manufacturer's warranty. Note that you'll need the
tax invoice from your purchase to make a claim. If you lose your original tax invoice,
please let us know, and we'll re-issue it.
Commercial warranty
If you're buying something that will be used in a commercial environment, the manufacturer's
warranty covers a maximum of the first 3 months only. Note that all Westinghouse,
Kelvinator, Chef, Simpson, Electrolux and Dishlex dishwashers come with no commercial
warranty.
Extended warranty and business warranty
Appliances Online offers an extended warranty that covers parts and labour required
for repair of goods that suffer mechanical or electrical failure within Australia,
for a period of up to 3 years outside the term of the standard manufacturer's warranty.
(Subject to some
brief terms and conditions).
The extended warranty is offered by Wesfarmers General Insurance Limited trading
as Lumley Insurance ABN 24 000 036 279.
Payment
You can pay using...
You can pay with PayPal, Visa, MasterCard or American Express. By arrangement, you
can also use bank transfer (EFT) or Diners Club card (call 1300 000 500 to arrange
these options). Alternatively, you can pay on delivery (COD) with cash, cheque (bank
and personal cheques with matching ID) or credit card.
No transaction fees
Importantly, no matter which payment method you use, you won't pay any transaction
fees. We absorb them all.
Return policy
Damaged goods
If the goods you bought arrive damaged in any way, you can return them free of charge.
(If the damage can't be seen, you need to obtain confirmation of the damage from
the manufacturer before returning the goods to us.) Please call 1300 000 500 to
arrange return. Once you have returned the goods, you can choose to have us replace
them or refund you the purchase price plus return delivery fees.
Undamaged goods
If you do decide to return something that is not damaged, you can do so within 7
days of receiving it if it has not been unboxed. Note that an $80 collection fee
will apply. Please call 1300 000 500 for more details.
If the goods are to be returned within 3 days of receiving them, and they have been
unboxed at any point, a 20% re stocking fee will apply, as we can no longer sell
this product through Appliances Online (it is no longer new).
Service Reviews - By customers who purchased the 600mm/60cm Westinghouse Gas Wall Oven GOP474W (1/1)
Found them very good and easy to deal with.
Responded quickly regarding our delivery requirements.
Truck rang before delivery and took away old appliance as
arranged. No concerns at all. Kevin
(Camberwell, VIC)
Thanks for your answer. Our customer service team will moderate your contribution and make it available as soon as possible.
Need to know more about the 600mm/60cm Westinghouse Gas Wall Oven GOP474W? Ask a question.
Thanks for your question. Our customer service team will respond as soon as possible.
If you require immediate assistance, please call us on 1300 000 500.
Customer Testimonials
"I will definitely use Appliances Online again"
Just wanted to say how impressed I have been with your service. I ordered a washing machine, dryer and microwave through you guys. The price was much better than any that the big electrical goods places were offering, as well as cheaper delivery costs. My goods were delivered today. The driver called an hour before he got here, as requested. He then installed all three appliances and removed all of the packaging from these. He went about his job happily (unlike other delivery guys we have had in the past) and got the work done in such a short time. I am not sure of his name but would like my thanks to be be passed on to him. I will definitely use Appliances Online again, as well as recommending them to friends and family! Kylie
"The service was amazing"
The service was amazing, we ordered our new fridge at 3pm on one day and by 11am the next day we had a new fridge and it cost less than what we could have bought it in the shops, and was delivered to our front door, and they took away the old one. Can not beat that for service. Keristi
, Collaroy, NSW
"Most pleasant delivery person"
Thank you for the wonderful service and a most pleasant delivery person everything went smoothly and without delay. Thelma
"Brilliant Fast & Reliable"
Brilliant Fast & Reliable. Can't thank you guy's highly enough. The vacuum I bought is great also. I purchased an Electrolux Cyclone XL Bagless. It was rated Choice magazines top vacuum in '09 and
it's the BEST for cat fluff. I have a Ragdoll / Himalayan and boy! does she shed, this beauty just picks it all up off the carpet, no sweat! Carol
, East Melbourne, VIC
"It was an absolute pleasure"
Just letting you guys know that i am very impressed with your company. Your delivery guys made the delivery before 9 am which let me go to work. Overall, the experience was terrific and it was an absolute pleasure. You can expect me to be a customer again sometime within the year. Thanks. Subham
, Parramatta