The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Ordered online on the Tuesday & delivered in Perth on the Thursday
RECOMMENDED. Recently ordered a built-in oven,cook top, & range hood. Ordered online on the Tuesday & delivered in Perth on the Thursday. Courier rang the night before to check. Good work Appliance team, you have done yourself proud. Michael ,
Extraordinary service and excellent communication
Good morning,
I would like to thank you very much for another outstanding transaction.
When I first ordered our new oven and cooktop for delivery on 9 April, you
told us that you couldn't deliver until 22 April as the products were not
in stock. After we explained that we really needed them on 9 April for a
new kitchen installation, your team bent over backwards to source the
appliances and meet our delivery date. We cannot thank you enough for this
extraordinary service and excellent communication. Your delivery team rang
yesterday morning around 7 to advise delivery would be between 8 and 9 and
they arrived at 8.30 - perfect! You really do deserve all the positive
feedback you receive. Many thanks again!
Niki Glover
Central Coast, NSW, Australia Niki Glover, UMINA BEACH
Your ability to get the oven at such a short notice
To the team at Appliances online, I would like to say thank you for your prompt delivery on my oven that I purchased from this website about a fortnight ago. Your ability to get the oven at such a short notice was exceptional especially since your delivery driver had to make a special trip after doing his normal delivery run. I would not hesitate to recommend your site to any of my other friends. Keep up the great work and I am sure sooner or later there will be a new bigger player to the *************, ********** etc. With many thanks Lawrence,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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