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Warranty
Standard warranty
All our products come with full manufacturer's warranty. Note that you'll need the
tax invoice from your purchase to make a claim. If you lose your original tax invoice,
please let us know, and we'll re-issue it.
Commercial warranty
If you're buying something that will be used in a commercial environment, the manufacturer's
warranty covers a maximum of the first 3 months only. Note that all Westinghouse,
Kelvinator, Chef, Simpson, Electrolux and Dishlex dishwashers come with no commercial
warranty.
Extended warranty and business warranty
Appliances Online offers an extended warranty that covers parts and labour required
for repair of goods that suffer mechanical or electrical failure within Australia,
for a period of up to 3 years outside the term of the standard manufacturer's warranty.
(Subject to some
brief terms and conditions).
The extended warranty is offered by Wesfarmers General Insurance Limited trading
as Lumley Insurance ABN 24 000 036 279.
Payment
You can pay using...
You can pay with PayPal, Visa, MasterCard or American Express. By arrangement, you
can also use bank transfer (EFT) or Diners Club card (call 1300 000 500 to arrange
these options). Alternatively, you can pay on delivery (COD) with cash, cheque (bank
and personal cheques with matching ID) or credit card.
No transaction fees
Importantly, no matter which payment method you use, you won't pay any transaction
fees. We absorb them all.
Return policy
Damaged goods
If the goods you bought arrive damaged in any way, you can return them free of charge.
(If the damage can't be seen, you need to obtain confirmation of the damage from
the manufacturer before returning the goods to us.) Please call 1300 000 500 to
arrange return. Once you have returned the goods, you can choose to have us replace
them or refund you the purchase price plus return delivery fees.
Undamaged goods
If you do decide to return something that is not damaged, you can do so within 7
days of receiving it if it has not been unboxed. Note that an $80 collection fee
will apply. Please call 1300 000 500 for more details.
If the goods are to be returned within 3 days of receiving them, and they have been
unboxed at any point, a 20% re stocking fee will apply, as we can no longer sell
this product through Appliances Online (it is no longer new).
A The delivery fee is $43. This model is in stock and we could have it to you early next week if you order today.
Please note that in the top right corner of our site on every page there is a section to enter your delivery location, once set every product on our site will show you the cost of delivery to your location.
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Need to know more about the 3.5kg Fisher & Paykel Dryer DE35F56AW? Ask a question.
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Customer Testimonials
"I cannot praise appliances online enough"
I just had a simpson washing machine delivered. I cannot
praise appliances online enough. The 5.5kg machine I
purchased is fantastic, service, delivery fantastic. Will
purchase again and encourage others. Prices are great.
Hassle free. No time wasting driving around. They even
took my old machine away all included in the delivery.
Appliances Online customer
"I will not hesitate to use this service again!"
I had a washing machine delivered today. I was very happy with the service. The delivery man was very polite and efficient and did a great job! I will not hesitate to use this service again!! Well done! Kelly
"Great customer service!"
When my Westinghouse Fridge arrived with a dent in the front. Dave the A-o-L contact was most helpful and as they were out of stock allowed us to use the damaged one until the new one arrives. Great customer service!! Ken
"You business excels at all these"
Just wanted to say a big thank you for your excellent service and website. I have worked at an on-line retail store and I know how much work goes into keeping the website easy to use, up to date, as well as to deliver on time. You business excels at all these. I cant believe I ordered in the afternoon and received the next day. Fabulous! I will be ordering again and telling all my friends. Thank you and congratulations. Melissa
"Your service from phone enquiry to prompt delivery "
I was delighted with your service from phone enquiry to prompt delivery of a tumbler dryer to my daughter in Adelaide. From a phonecall on Monday to prompt delivery on Wednesday morning.She was so impressed by how charming and helpful the delivery people were. They even took away the packaging . We shall recommend you to everyone.Many thanks. Jill