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Warranty
Standard warranty
All our products come with full manufacturer's warranty. Note that you'll need the
tax invoice from your purchase to make a claim. If you lose your original tax invoice,
please let us know, and we'll re-issue it.
Commercial warranty
If you're buying something that will be used in a commercial environment, the manufacturer's
warranty covers a maximum of the first 3 months only. Note that all Westinghouse,
Kelvinator, Chef, Simpson, Electrolux and Dishlex dishwashers come with no commercial
warranty.
Extended warranty and business warranty
Appliances Online offers an extended warranty that covers parts and labour required
for repair of goods that suffer mechanical or electrical failure within Australia,
for a period of up to 3 years outside the term of the standard manufacturer's warranty.
(Subject to some
brief terms and conditions).
The extended warranty is offered by Wesfarmers General Insurance Limited trading
as Lumley Insurance ABN 24 000 036 279.
Payment
You can pay using...
You can pay with PayPal, Visa, MasterCard or American Express. By arrangement, you
can also use bank transfer (EFT) or Diners Club card (call 1300 000 500 to arrange
these options). Alternatively, you can pay on delivery (COD) with cash, cheque (bank
and personal cheques with matching ID) or credit card.
No transaction fees
Importantly, no matter which payment method you use, you won't pay any transaction
fees. We absorb them all.
Return policy
Damaged goods
If the goods you bought arrive damaged in any way, you can return them free of charge.
(If the damage can't be seen, you need to obtain confirmation of the damage from
the manufacturer before returning the goods to us.) Please call 1300 000 500 to
arrange return. Once you have returned the goods, you can choose to have us replace
them or refund you the purchase price plus return delivery fees.
Undamaged goods
If you do decide to return something that is not damaged, you can do so within 7
days of receiving it if it has not been unboxed. Note that an $80 collection fee
will apply. Please call 1300 000 500 for more details.
If the goods are to be returned within 3 days of receiving them, and they have been
unboxed at any point, a 20% re stocking fee will apply, as we can no longer sell
this product through Appliances Online (it is no longer new).
My objective was to find a particular sized fridge/freezer for a decent price that had to be delivered to the city promptly. I had tenants without a fridge. RESULT: It was the BEST service I have ever had. It was the CHEAPEST price because of no delivery fees and the nicest friendliest service when I had to phone Customer Service with a question about delivery to a third party. FANTASTIC and I have passed their number to my real estate rental manager. Pamela
(SYDNEY, NSW)
It is a great website that allows one to save considerably on many different appliances; it is fantastic for fridges and washers and I am sure for much more. Eric
(St Kilda, VIC)
Our reviews are sourced by Feefo, the most trusted independent customer feedback forum.
Product Questions
Need to know more about the 324L Samsung Fridge SRL324NP? Ask a question.
Thanks for your question. Our customer service team will respond as soon as possible.
If you require immediate assistance, please call us on 1300 000 500.
Customer Testimonials
"Everyone I dealt with on the phone was really helpful"
I just wanted to say Thank You to everyone at Appliances Online. Everyone I dealt with on the phone was really helpful and friendly, and the service was so fast. Less than one day later, and I have a fridge and washing machine installed. It's rad. Steph
"Easiest purchase I have ever made - the online live help tool is excellent"
Hi, I purchased a fridge off you last week (order 6280) and it was delivered this morning. I'd just like to thank you for the easiest purchase I have ever made - the online live help tool is excellent, all of my questions were answered immediately, the delivery took place when arranged and the delivery men were extremely helpful. Thank you so much - I will now only purchase any future appliances through you guys. Thank you! Skye
"Very professional service, the product was best price"
Thank you for a very professional service, the product was best price, and hassle free delivery i'll be using you guys again! Cori
"Compliment you on the exceptional service"
I ordered and received a dryer last week. I would like to compliment you on the exceptional service in executing the delivery on time and at a very competitive price. Many thanks - keep it up! Ari
"I would have no hesitation in recommending your firm to friends"
I would just like to say that I am very pleased with your service and delivery. I was telephoned an hour before delivery, and the delivery was made down a narrow path and entrance perfectly without a mark on the appliance and installed perfectly and old appliance etc removed. I would have no hesitation in recommending your firm to friends. Vivienne
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Easy, fast and reliable service.
My objective was to find a particular sized fridge/freezer for a decent price that had to be delivered to the city promptly. I had tenants without a fridge. RESULT: It was the BEST service I have ever had. It was the CHEAPEST price because of no delivery fees and the nicest friendliest service when I had to phone Customer Service with a question about delivery to a third party. FANTASTIC and I have passed their number to my real estate rental manager.
