The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
One of the best retail experiences I have ever had
I don't normally offer feedback especially via Facebook, but I felt compelled to offer some advice for anyone that is looking for an appliance...I recently purchased a wine fridge from Appliances Online due to the item offered, the unbeatable price, the free delivery & peace of mind with the extended warranty. I can honestly say that this has been one of the best retail experiences I have ever had in terms of communication, value for money, timely transaction & dealings with staff. Thank you!!! John, Maylands, WA
Fantastic service. Punctual, helpful and a good communicator
A good, basic no-nonsense wine fridge. Temperature stays constant and low noise operation. Must make mention of delivery man, Ilan. Fantastic service. Punctual, helpful and a good communicator. After unfortunate mix up with delivery times, he did his utmost to make sure I got my wine frig before the weekend. Much appreciated. Two thumbs up! Appliances Online customer,
I'm a fan for life now, they deserve many accolades!
I think Appliances Online are a wonderful organization. How convenient not to have to walk through a dozen shopfronts to get the service and deal I want! They were the best on price (I've bought a disposal unit and a microwave from them on 2 seperate occassions) and thoroughly professional no matter who you speak with when you call them. Delivery happened exactly as promised - no surprises. I would look for ways to ensure my next household purchase is made through them. I'm a fan for life now, they deserve many accolades! It is so refreshing to deal with a company who has it all together - these days there is such mediocrity out there in retail-land, I've experienced it so often. Appliances Online are without doubt above and beyond the flat service offered by so many others. Brian, West Pennant Hills, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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