The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
It feels like Christmas
Hi Camille, I just wanted to thank you very much for the
prompt delivery of my machine - I took delivery today, which is a whole
week earlier than I was expecting. I am so happy to have my washing
machine; with this wet weather the hand washing was just hanging under
the house dripping for days. It feels like Christmas to have a lovely
new washer now, and I am very impressed both with your courtesy when you
advised me of a possible delay with the order and also with the speedy
time you were able to finally get it to me. Thank-you so much. Judi, Mossman, QLD
Unlike other services out there
My wife and I ordered a cooktop from Appliances Online and while nervous about our first online purchase with them, it arrived within 24 hours, and unlike other services out there, at the time they specified! Brilliant. We then were told that the cooktop was against Victoria regulations (due to the design of the kitchen, NOT Appliances Online). We called in and explained our problem and Andrew was kind, cooperative and quite honestly bloody efficient. All sorted and happy. Appliances Online took what could have been a painful time and turned it into a fantastically easy experience. Thank you to Andrew, the delivery team and all at Appliances Online. I would recommend them in a nanosecond! Neil and Ag , St Kilda East, Victoria
So easy to use
This site is so easy to use that from the time of opening the site, it would have taken less than 5 minutes to find the product that I wanted and complete the payment details.
Appliances Online customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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