Laundry Appliance Buying Guide

Looking for a new washer or dryer? You've come to the right place.

Before you buy, make sure you take the time to figure out which machine is best suited to your needs. That way, you can enjoy the peace of mind that comes from knowing you've made a wise purchase.

And remember, you can always call our Customer Support Centre, 24 hours a day, 7 days a week! Just give us a bell on: 1300 000 500 to speak to an appliance expert.

Top loader or front loader?

Both types of washing machine offer their own advantages.

Top loading washing machines are:

  • Easy to load (no need to bend down)
  • Good for busy families, as they offer shorter wash cycles
  • More cold water wash options
  • Ability to pause the wash cycle (to add/remove items)
  • (Generally) more affordable than front loaders

However, top loaders tend to be harder on your clothes (especially models that use an agitator, which can potentially snag or stretch delicate fabrics). Another disadvantage is that they tend to use more water and energy than front loading machines.

Meanwhile, front loading washing machines are:

  • Water and energy efficient
  • Kinder to your clothes
  • Smaller (and thus easier to fit into tight spaces)
  • Stackable (i.e. you can stack a dryer on top)

Another benefit is that you can position a front load washing machine under a kitchen benchtop (for instance), which makes them perfect for apartment living.

The downside is that front loading machines tend to take longer to wash your clothes. Most models feature quick wash cycles (some as short as 15 minutes!) however these generally only work with light loads. This means you can use the fast cycle of your front loader to quickly wash five lightly-soiled business shirts or the kids' school uniforms, but not to clean dirty sports gear, linen, towels, or heavy fabrics.

What size do I need?

These tables provide a rough guide to sizing:

Washing machines

Washing machine capacity Suits
5.5kg or smaller 1-2 people
5.5kg-8kg 3-4 people
8kg or larger 4+ people

Clothes dryers

Dryer capacity Suits
5kg or smaller 1-2 people
5kg-7kg 3-4 people
7kg or larger 4+ people

Before you buy, we strongly recommend that you read the product information closely to make sure that the size of the machine will suit your requirements. For assistance, please contact our team: 1300 000 500.

Will it fit inside my laundry?

Good question! Before you make a purchase, please:

  • Carefully measure the space where the new washing machine will sit
  • Take into consideration the space required for the lid/door to open
  • Measure the width of the doors/corridors leading to your laundry

All washing machines are different - therefore you will always need to measure before you buy.

What features do I need?

The following glossary will provide a brief overview of the features to look out for when purchasing a washing machine:

Spin speed

The faster the spin speed, the dryer your clothes will turn out at the end of their wash.

However, it is important to note that high spin speeds are not available on all wash cycles. For example: the delicate cycle will, by default, reduce the spin speed so as not to damage your clothes.


Large washing machines (i.e. anything over 7kg) are great for families, as they will cut down on the number of loads you need to run, saving time and resources.

But if you only have a small household (of 1-2 people) it would not be sensible to buy a large machine, as you will waste resources by not running full loads.

Energy ratings

The more stars, the more energy efficient the appliance. While an energy-efficient washer will cost you more to buy upfront, the recuperated savings will end up making the initial expense worthwhile.

Water ratings

Similar to the energy rating system, the more stars, the more water efficient your washing machine will be. This is obviously something to look out for, as water is a particularly precious resource in a country like Australia.


A surplus of wash programs is not necessarily a good thing. Too many programs can make your washing machine confusing to operate.

Good programs to look out for include: Delicate, Quick, Heavy, and Wool. What you end up choosing will depend on your specific needs - new parents, for instance, would do well to purchase a machine with a Baby program that is specially designed to get baby clothes hygienically clean. And Anti-Allergy programs are fantastic for anyone who suffers from allergies or asthma.

Some machines use intelligent sensor technology (sometimes referred to as 'Fuzzy Logic') to determine how large your load is, how dirty the clothes are, and how long the cycle needs to be - this takes the hassle out of selecting the correct program.


Always measure before you buy! Not all washing machines are the same size.


For more information, please consult our dryer buying guides:

Read more at our blog!

How to choose a clothes dryer: buying tips

Tips for laundry maintenance

Open a front loader mid-cycle and rescue your mobile phone

Please feel free to contact our customer service team for any queries about laundry appliances. Call us anytime on 1300 000 500.